Who am I?
The average person spends over 90,000 hours at work over a lifetime – that’s roughly one quarter to one third of a person’s life. I’m an academic researcher who studies work. I know how to design workplaces that are good for organizations (high productivity) and the people who work in them (high employee well-being). But if we leave it all up to senior management, we won’t generate positive changes fast enough. There’s a robust body of evidence that we can all use to make our local workplaces more supportive, inclusive, and fulfilling. I’m on a mission to make the world a better place, one workplace at a time.
Carol's book list on making work a better place to be
Why did Carol love this book?
Deborah Tannen has a unique ear for the different ways that men and women communicate.
The book resonated with my personal experiences, and helped me to understand why I was having different kinds of conversations with men than with women – particularly around work issues. Professor Tannen emphasizes that these communication styles are taught to us when we are very young (and they are reflected in the different games men and women play as children).
But that means we can change our communication styles too – we can communicate more clearly about our work-related needs, and adapt our communication patterns to better align with the listener. Professor Tannen inspired me to bring research evidence to the attention of people who can use it in their daily lives.
2 authors picked You Just Don't Understand as one of their favorite books, and they share why you should read it.
This guide highlights problems of communication between men and women, who can interpret the same conversation completely differently, even when there is no apparent misunderstanding. It examines how the sexes can work through communication barriers and get to the heart of the matter.
