I am a native Bostonian and I have been working in the field of negotiation for over 25 years. I have been very fortunate to have been a member of the Program on Negotiation at Harvard Law School for all that time. As a result, I have had the privilege to work with some amazing colleagues and have been given the opportunity to engage in many fascinating negotiations in the international, governmental, corporate, and nonprofit worlds. I truly love the field because it has the potential to do so much good in the world and because it is exceedingly challenging. For me, the more I learn the more I want to know. That quest continues to this day…
I am recommending this book because Malhotra et al take on a series of very difficult negotiations that look like they are impossible to solve and they show you how it was done. The book is very practical and demonstrates to the reader that many negotiations can be solved with the right frame of mind, creativity, and persistence.
Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And to top it off, you have little power or other resources to work with. Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible.
Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of…
I am an international authority for my award-winning research on the Vested® business model for highly collaborative relationships. I began my research in 2003 researching what makes the difference in successful strategic business deals. My day job is being the lead faculty and researcher for the University of Tennessee’s Certified Deal Architect program and my passion is in helping organizations and individuals learn the art, science, and practice of crafting highly collaborative win-win strategic business relationships. My work has led to seven books and three Harvard Business Review articles and I’ve shared my advice on CNN International, Bloomberg, NPR, and Fox Business News.
While this book is written for lawyers, it is a must-read for anyone who is a professional negotiator. I love how this book stresses that traditional hard-bargaining negotiation tactics can lead to run. The book artfully makes the case that a lawyer should serve the client's interests rather than merely papering the deal or making sure the contract will win in court. I especially like the emphasis on the need to shift from conflict to collaboration and how Mnookin and his co-authors focus on not just negotiating the deal – but how to make a deal sustainable so it avoids a Pyrrhic victory. I was also glad to see the chapter on professional ethics – something many negotiators often overlook in their quest to get the best deal.
Conflict is inevitable, in both deals and disputes. Yet when clients call in the lawyers to haggle over who gets how much of the pie, traditional hard-bargaining tactics can lead to ruin. Too often, deals blow up, cases don't settle, relationships fall apart, justice is delayed. Beyond Winning charts a way out of our current crisis of confidence in the legal system. It offers a fresh look at negotiation, aimed at helping lawyers turn disputes into deals, and deals into better deals, through practical, tough-minded problem-solving techniques.
In this step-by-step guide to conflict resolution, the authors describe the many obstacles…
I am a native Bostonian and I have been working in the field of negotiation for over 25 years. I have been very fortunate to have been a member of the Program on Negotiation at Harvard Law School for all that time. As a result, I have had the privilege to work with some amazing colleagues and have been given the opportunity to engage in many fascinating negotiations in the international, governmental, corporate, and nonprofit worlds. I truly love the field because it has the potential to do so much good in the world and because it is exceedingly challenging. For me, the more I learn the more I want to know. That quest continues to this day…
I am recommending this book because Ury turns the mirror on negotiators and gets them to look at themselves and why they do what they do at the negotiating table. This is critically important because I believe half our problems in negotiation are with the other party and the other half are within us. Ury gets people to really take this very seriously and to look in a place most ignore.
In his highly anticipated follow up to the bestselling "Getting to Yes: Negotiation Agreement Without Giving", Harvard University's world renowned negotiation expert William Ury provides the definitive guide to attaining success at work and at home.
Drawing upon decades of experience in some of the world's most challenging conflict areas - from million-dollar corporate mergers to high profile Middle Eastern struggles - Ury highlights a previously unexamined issue which affects us all, personally and professionally: the biggest obstacle to achieving what we want comes from our own self-destructive actions.
In his brilliant new book, Ury outlines practical strategies for dealing…
I was born in Toronto, yet spent formative years in Atlanta during the height of the civil rights movement. My family shared values dedicated to social justice and actively working against discrimination. Yet at times, I endured antisemitic jokes and name-calling while observing the parents of my “friends” using racist and hateful language toward Black people. We moved to the Seattle area where I later studied political science at the University of Washington, then earned a master’s degree in organizational leadership from the City University of Seattle. For 20+ years, I led global teams at Microsoft and Amazon.
I love this book because of its very specific tips and useful strategies for working with people from countries different than my own. I was able to better understand the culture of each country through concise descriptions of their history, language, educational system, religions, and demographics.
I appreciate that it’s organized in a methodical and consistent fashion that helped me skip to my areas of interest without having to use the table of contents or index to find what I was looking for. I also found this book a ‘must-have’ for my work in leading cross-cultural teams because it helped me to understand and appreciate different cognitive styles, negotiation strategies, value systems, and business practices. Whether you travel globally on business or for pleasure this is a wonderful resource guide.
The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries.
Now fully revised, updated, and expanded with over sixty country profiles, Kiss, Bow, or Shake Hands, 2nd Edition provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.
Avinash Dixit is an emeritus university professor of economics at Princeton. He is a member of the National Academy of Sciences and was President of the American Economic Association for the year 2008.
This is the book that brought game theory to life. Eschewing dry mathematical theorems, and conducting rigorous logical analysis through rich examples of strategic use of threats, promises, and brinkmanship in real life, Schelling opened up a whole world of practical applications of the theory. My own thinking and writing about game theory owes a huge debt to Schelling. You should also read his “Arms and Influence,” “Micromotives and Macrobehavior,” and “Choice and Consequence.”
A series of closely interrelated essays on game theory, this book deals with an area in which progress has been least satisfactory-the situations where there is a common interest as well as conflict between adversaries: negotiations, war and threats of war, criminal deterrence, extortion, tacit bargaining. It proposes enlightening similarities between, for instance, maneuvering in limited war and in a traffic jam; deterring the Russians and one's own children; the modern strategy of terror and the ancient institution of hostages.
As an avid reader growing up, this list of books was influential in not only fostering my love of story, but also for inspiring me to become a writer. These books showed me what makes a page-turning story; from creating a rich setting to developing authentic characters with tension-filled dialogue, to heart-pounding twists and turns. In the end, the readers are taken on a suspenseful journey that will keep them up all night.
Henderson was the first romantic suspense author I read who nailed the romantic thread without relying on tired cliches to keep the couple apart until the end of the book. Add to that her signature, page-turning suspense that takes Kate O’Malley on a terrifying fight for her life, and a compelling and bold hero, and you have the perfect combination of what I look for in romantic suspense.
FBI agent Dave Richman from Danger in the Shadows is back. He's about to meet Kate O'Malley, and his life will never be the same. She's a hostage negotiator. He protects people. He's about to find out that falling in love with a hostage negotiator is one thing, but keeping her safe is another!
Introducing the O'Malleys, an inspirational group of seven, all abandoned or orphaned as teens, who have made the choice to become a loyal and committed family. They have chosen their own surname, O'Malley, and have stood by each other through moments of joy and heartache. Their…
When I got out of college, I fell in love with mediation—resolving other people’s conflicts in all kinds of settings. In developing my mediation career, I got deep into psychology as a therapist, and then deep into law, as a family lawyer. Putting these professions together, I developed a niche in handling high conflict personalities in family, workplace, and legal disputes. Now I teach how to mediate and negotiate with high conflict people around the world. I am excited to share how to negotiate in high conflict situations to bring peace to relationships everywhere.
This is a follow-up book to the famous Getting to Yes. In Getting Past No, the author addresses the issues of dealing with more difficult people and difficult situations. He spells out a 5-step method with details of how to implement each simple tactic: Don’t React, Don’t Argue, Don’t Reject, Don’t Push, and Don’t Escalate. Of course, each of these chapters has a dozen techniques and principles within it which gives even the least experienced negotiator some good ideas as to how to proceed. He emphasizes the importance of preparation and includes a worksheet to help with that. Experience tells me he’s right!
We all want to get to yes, but what happens when the other person keeps saying no?
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:
• Stay in control under pressure • Defuse anger and hostility • Find out what the other side really wants • Counter dirty tricks • Use power to bring the other side back to the table • Reach agreements…
I am a physician with over 30 years as a healthcare executive recruiter and consultant. I have been responsible for launching the careers of future leaders—many are women who have defied the odds to become senior executives In every area of healthcare. Lessons Learned: Stories from Women Physician Leadersis actually the third iteration of a project that has followed the careers of women physician leaders over almost 3 decades. In the version, 33 women share the lessons they have learned along the way.
I love this book because one of the biggest barriers to pay equity for working women (from entry-level to CEO) is the fact that so many of us are uncomfortable negotiating for ourselves. The authors’ step-by-step guide can be used not only in our professional, but also our personal lives.
In their groundbreaking book, Women Don’t Ask, Linda Babcock and Sara Laschever uncovered a startling fact: even women who negotiate brilliantly on behalf of others often falter when it comes to asking for themselves. Now they’ve developed the action plan that women all over the country requested—a guide to negotiation that starts before you get to the bargaining table.
Ask for Itexplains why it’s essential to ask(men do it all the time) and teaches you how to ask effectively, in ways that feel comfortable to you as a woman. Whether you currently avoid negotiating like the plague or consider yourself…
I’ve finally realized that you can’t outwork yourself out of systemic problems and that so many of the messages we receive have got the problem wrong. Growing up, I was taught to respect my elders. To defer to those who know what they are talking about. But just because someone says something with conviction doesn’t mean they are right. What we’ve been told is imposter syndrome could actually be imposter treatment, and it messes deeply with our sense of self. So even if I’ve taught at brand name institutions, at corporate heavyweights, and on six continents, I’m always seeking to learn.
So many books on negotiation and communication basically say, “Imitate me!” And then, if the author’s advice doesn’t work for you, you must be the problem. Damali’s book and approach are the ones I wish I had existed when I was at Harvard Law School and in the years after when I was teaching well-regarded negotiation frameworks but feeling like something was missing.
Reading Damali’s observation that what makes you different might just become your superpower was the “finally!” moment I’d been waiting for. Instead of telling you to be more like someone else, Damali models and lays out a way for you to be most effective—by being yourself.
A real-world, one-of-a-kind resource for anyone who has ever been underestimated, overlooked, or misunderstood at the negotiating table.
There’s no shortage of negotiation books that advise you to “get to yes,” urge you to “never split the difference,” and push you to “ask for more.” But these one-size-fits-all negotiation techniques disregard the reality of our complex, multifaceted, multicultural world, where snap judgements are made based on perceived differences. When bias lies behind every negotiation, the only constant is you. Learn to leverage who you are—and gain the upperhand.
Negotiating While Black is the indispensable guide that lawyer and mediator Damali…
I am one of the founders of the American dispute resolution field and have taught negotiation, legal ethics, mediation, alternative dispute resolution and international dispute resolution for 40 years in over 25 countries on every continent. I have mediated, negotiated or arbitrated hundreds of cases. I am a law professor who has taught legal ethics since it was required post-Watergate for all law students. As a negotiation teacher and practitioner, I have seen the effects of deceit and dishonorable negotiations in law and diplomacy and peace seeking and I have also seen what can happen when people treat each other fairly to reach better outcomes for problems than they could achieve on their own.
This book outlines several important orientations to negotiations—game/poker players (who play by the rules but still want to “win”); idealists who believe in almost always treating people honestly and fairly, even if that might mean less personal advantage and instrumental pragmatists who know—“what goes around, comes around” or “your word is your bond”—reputation is everything. In the context of reporting for laypeople a lot of social science research and practical tips, this book helps orient all negotiators to think about what ethical stance they should consider in different contexts. I have taught excerpts of this book for over 20 years.
BRAND NEW FOR 2019: A fully revised and updated edition of the quintessential guide for learning to negotiate effectively in every part of your life
"A must read for everyone seeking to master negotiation. This newly updated classic just got even better."--Robert Cialdini, bestselling author of Influence and Pre-Suasion
As director of the world-renowned Wharton Executive Negotiation Workshop, Professor G. Richard Shell has taught thousands of business leaders, lawyers, administrators, and other professionals how to survive and thrive in the sometimes rough-and-tumble world of negotiation. In the third edition of this internationally acclaimed book, he brings to life his systematic,…
