The most recommended conflict resolution books

Who picked these books? Meet our 79 experts.

79 authors created a book list connected to conflict resolution, and here are their favorite conflict resolution books.
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Book cover of Difficult Conversations: How to Discuss What Matters Most

Bret Lyon Author Of Embracing Shame: How to Stop Resisting Shame and Turn It into a Powerful Ally

From my list on healing shame and trauma.

Why am I passionate about this?

I spent many years deeply angry at my parents and not really understanding why. When I found out about shame, and how it was passed down from generation to generation, I was finally able to crack the code. Their “permissiveness” was actually neglect. Without meaning to, they had put their shame on me and I was still suffering from not really being seen. I made it my mission to help others heal their shame so they can be better people and better parents, and live fuller lives. I am the co-director of the Center for Healing Shame and co-author of Embracing Shame.

Bret's book list on healing shame and trauma

Bret Lyon Why did Bret love this book?

I love this book because it says that all conversations take place on 3 different levels. 

There is the content level, the most obvious; the emotional level, how important the subject is and the emotions around it; and the internal level of “what does this conversation say about me,” which is the shame level. This level may be the most important and the most hidden.

By Bruce Patton, Sheila Heen, Douglas Stone

Why should I read it?

7 authors picked Difficult Conversations as one of their favorite books, and they share why you should read it.

What is this book about?

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"

We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:

· Decipher the underlying structure of every difficult conversation 
· Start a conversation without defensiveness 
· Listen for the meaning of what is not said 
·…


Book cover of Getting to Maybe: How the World Is Changed

Niki Harré Author Of Psychology for a Better World: Working with People to Save the Planet

From my list on living well together.

Why am I passionate about this?

As a psychologist with environmental interests people often ask me about hope. It goes something like this: “Climate change is pushing us toward disaster! What is your source of hope?”  I finally figured out that I only have one source of hope. It is that we, as people, are able to work together just well enough to keep it all afloat. There’s a lot involved in working together – learning to listen with compassion, run good meetings, empower everyone to give of their best, and rebuild trust when it starts to break down. I’ve been researching these topics in community settings for the past 15 years. 

Niki's book list on living well together

Niki Harré Why did Niki love this book?

This was the book that introduced me to complex systems. Many people have become familiar with complex systems in recent years as we’ve been exposed to talk of feedback loops and probability through discussions on climate change. Little inputs can make a big difference and big inputs sometimes collapse under the weight of their own inertia. This book has one of those titles that work their way into your imagination – getting to maybe?

It does not suggest you set goals and work, head down, towards your personal mission. It suggests that you take a look around, gather with others, invite ideas based on people’s passions, and get started. It is all about experimenting and learning together. Then, maybe, something will good will happen. The book offers plenty of inspiring examples of significant social change as a result of genuine innovation and listening to many voices.

By Frances Westley, Brenda Zimmerman, Michael Patton

Why should I read it?

1 author picked Getting to Maybe as one of their favorite books, and they share why you should read it.

What is this book about?

A practical, inspirational, revolutionary guide to social innovation

Many of us have a deep desire to make the world around us a better place. But often our good intentions are undermined by the fear that we are so insignificant in the big scheme of things that nothing we can do will actually help feed the world’s hungry, fix the damage of a Hurricane Katrina or even get a healthy lunch program up and running in the local school. We tend to think that great social change is the province of heroes – an intimidating view of reality that keeps ordinary…


Book cover of Secrets of Power Negotiating

Why am I passionate about this?

I have always tried to be "the best that I can be'' at anything. These books helped me be the best that I could be at commercial investment real estate sales...without hype...just good solid advice.

Adam's book list on books for anyone looking to begin a career in commercial investment real estate by authors who "have been there and done that"

Adam Von Romer Why did Adam love this book?

The Secrets of Power Negotiating by Roger Dawson in one of the best books I have ever read on the topic. Roger’s take on the process of negotiations is refreshing and user-friendly.

The book isn’t a stuffy academic tome about what could happen in a negotiation; it is about what does happen on a daily basis. I read the book, bought the cassette tapes (that’s how old I am), and learned all the “gambits” I could. I have used his tips and techniques daily ever since…everything is a negotiation. Plus, he has a really cool accent! 

By Roger Dawson,

Why should I read it?

2 authors picked Secrets of Power Negotiating as one of their favorite books, and they share why you should read it.

What is this book about?


“This is perhaps the best book on negotiating ever written. Roger’s powerful, practical principles will save or make you a fortune in the months and years ahead.” —Brian Tracy, author, Eat That Frog! and Million Dollar Habits

“This is the one negotiating book that really opened my eyes and gave me practical tools I could use immediately.” —Timothy Ferriss, bestselling author of The 4-Hour Work Week

“A fast, entertaining read that should be required reading for anyone who deals with people. Highly recommended.” —Ken Blanchard, coauthor of The One Minute Manager

“I can’t believe it! Here’s a book that is…


Book cover of French Children Don’t Throw Food

Nigel Reed Author Of The Dog Guardian: Your Guide to a Happy, Well-Behaved Dog

From my list on parenting from a dog behaviourist.

Why am I passionate about this?

As a dog behaviourist and parent, I realised there’s a huge crossover between raising dogs and children. We must alike create an environment they thrive and can learn in. We must fulfill their needs by nurturing, feeding & protecting them. We must listen to their concerns and build their confidence whilst simultaneously being an authority figure that sets boundaries. To do this I don’t believe there is one correct way for every dog or child. For that reason, I am very open-minded to each individual’s perspective as I believe you can learn something from everyone. From the research, I have done I present my 5 best books on parenting.

Nigel's book list on parenting from a dog behaviourist

Nigel Reed Why did Nigel love this book?

I found French Children Don’t Throw Food funny and inspiring in equal measures. The author humorously describes the differences in French and Anglophone parenting styles in a self-deprecating style. It’s not an overly prescriptive book, rather it is mainly the author detailing her own personal experiences, as an American mother living in Paris. The author highlights her pain and struggles of getting her child to eat, relax, and be on its own, compared to French children who seem to, in general, do it all with minimum effort from their parents. It’s a fun, easy to read book, which has many interesting observations and research. I found the style of French parenting and general attitude mirrored some of my approaches with dogs.

By Pamela Druckerman,

Why should I read it?

1 author picked French Children Don’t Throw Food as one of their favorite books, and they share why you should read it.

What is this book about?

'Fascinating...gripping...extremely funny...I loved it. It made me want to move to Paris' - India Knight, Sunday Times
_______

Do you want to learn the secrets of the parents of France's well-behaved children?

How come French babies sleep through the night?
Why do French children happily eat what is put in front of them?
How can French mothers chat to their friends while their children play quietly?
_______

Parents are saying MERCI to Pamela Druckerman!

***** 'Our parenting bible'
***** 'You are not alone! ... Brilliantly funny and really helpful.'
***** 'Eye opening ... it has changed the way I view…


Book cover of A Bigger Prize: How We Can Do Better than the Competition

Cath Bishop Author Of The Long Win: The Search for a Better Way to Succeed

From my list on reframing success to sustain high performance.

Why am I passionate about this?

I’ve been fascinated by the question of ‘what does success look like’ throughout my life: from growing up, to becoming an Olympic rower, to working as a diplomat in high-pressure situations and conflict-affected environments, to becoming a parent, and now my current work as a leadership and culture coach in organisations across business, sport, and education. History and social conventions have led us to define success in ever narrower ways; I wanted to help us understand that and redefine success more meaningfully, for the long-term. I think it’s a question in all our minds - I hope you enjoy the books on this list as you reflect on what success looks like for you!

Cath's book list on reframing success to sustain high performance

Cath Bishop Why did Cath love this book?

I read this book at a time where I was seeing how competitive environments were holding people back and constraining performance but nobody seemed to be noticing.

But Margaret Heffernan, a brilliant thought leader, had noticed it.

In this book, she uses fascinating examples across business, education, and sport to challenge conventional thinking and show that collaboration and cooperation can often be so much more effective than competition.

I was privileged to speak to her as I was writing my book and receive her warm support.

By Margaret Heffernan,

Why should I read it?

1 author picked A Bigger Prize as one of their favorite books, and they share why you should read it.

What is this book about?

Co-winner of the 2015 Salon London Transmission PrizeGet into the best schools. Land your next big promotion. Dress for success. Run faster. Play tougher. Work harder. Keep score. And whatever you do,make sure you win.Competition runs through every aspect of our lives today. From the cubicle to the race track, in business and love, religion and science, what matters now is to be the biggest, fastest, meanest, toughest, richest.The upshot of all these contests? As Margaret Heffernan shows in this eye-opening book, competition regularly backfires, producing an explosion of cheating, corruption, inequality, and risk. The demolition derby of modern life…


Book cover of Out of the Crisis

Steve Fenton Author Of Web Operations Dashboards, Monitoring, & Alerting

From my list on DevOps from before DevOps was invented.

Why am I passionate about this?

I'm a programmer and technical author at Octopus Deploy and I'm deeply interested in DevOps. Since the 1950s, people have been studying software delivery in search of better ways of working. We’ve seen many revolutions since Lincoln Labs first introduced us to phased delivery, with lightweight methods transforming how we wrote software at the turn of the century. My interest in DevOps goes beyond my enthusiasm for methods in general, because we now have a great body of research that adds to our empirical observations on the ways we work.

Steve's book list on DevOps from before DevOps was invented

Steve Fenton Why did Steve love this book?

Before Agile and Lean had rocked the software development industry, William Deming was busy forging this new world of work.

Out of the Crisis is predominantly a management book, but it’s really the spark that started the lightweight movement in software delivery. A key concept in the book is how to identify the work system's performance, separate from the performance of individuals.

By W. Edwards Deming,

Why should I read it?

3 authors picked Out of the Crisis as one of their favorite books, and they share why you should read it.

What is this book about?

Essential reading for managers and leaders, this is the classic work on management, problem solving, quality control, and more—based on the famous theory, 14 Points for Management

In his classic Out of the Crisis, W. Edwards Deming describes the foundations for a completely new and transformational way to lead and manage people, processes, and resources. Translated into twelve languages and continuously in print since its original publication, it has proved highly influential. Research shows that Deming’s approach has high levels of success and sustainability. Readers today will find Deming’s insights relevant, significant, and effective in business thinking and practice. This…


Book cover of The Art of Negotiation: How to Improvise Agreement in a Chaotic World

Lawrence E. Susskind Author Of Good for You, Great for Me: Finding the Trading Zone and Winning at Win-Win Negotiation

From my list on negotiating for mutual advantage.

Why am I passionate about this?

I am a Professor at MIT and co-founder of both the inter-university Program on Negotiation at Harvard Law School and the not-for-profit Consensus Building Institute that provides help in resolving some of the most complex resource management disputes around the world. I have been teaching negotiation and dispute resolution, doing research about the circumstances under which various negotiation strategies do and don’t work, and offering online training for more than four decades. Given the many negotiations I've observed, I’m convinced that negotiating for mutual advantage is the way to go -- avoid unnecessary conflict, get what you want in all kinds of negotiating situations, and walk away with good working relationships and a solid reputation.

Lawrence's book list on negotiating for mutual advantage

Lawrence E. Susskind Why did Lawrence love this book?

Mike shows how to cope with chaos and uncertainty by avoiding rigid plans and entrenched positions. He sees negotiation as a process of joint exploration that requires continual learning and adaptation. For him, the keys are agility and creativity. I’ve had lots of opportunities to hear Mike describe the ways that improvisation in jazz, sports, theatre, and even military action can teach us about improvisation in everyday negotiation. Mike has elevated improvisation to a key aspect of negotiation, and he has done so in a most convincing way. 

By Michael Wheeler,

Why should I read it?

1 author picked The Art of Negotiation as one of their favorite books, and they share why you should read it.

What is this book about?

A member of the world renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation.

A member of the world-renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation.

For many years, two approaches to negotiation have prevailed: the “win-win” method exemplified in Getting to Yes by Roger Fisher, William Ury, and Bruce Patton; and the hard-bargaining style of Herb Cohen’s You Can Negotiate Anything. Now award-winning Harvard Business School professor Michael Wheeler provides a dynamic alternative to one-size-fits-all strategies that don’t match real world realities.

The Art of Negotiation…


Book cover of Two Sisters' Secret

Joy Neal Kidney Author Of Leora's Early Years: Guthrie County Roots

From my list on family history.

Why am I passionate about this?

As the fourth “oldest daughter” in my motherline, and my interest in genealogy and family history, my trajectory was set decades ago to become the keeper of the family letters, telegrams, photos, pilot logbooks, and stories. After researching what happened to the three brothers lost during WWII, I also have casualty, missions reports, and more. Before publishing the first book, I had bylines in newspapers and magazines, and I’ve blogged regularly for several years. Because of the wealth of historic photos and stories, I began history Facebook pages for three Iowa counties, as well as one for cousins to share memories and photos. If you enjoy family stories, you’ll enjoy the books on this list.

Joy's book list on family history

Joy Neal Kidney Why did Joy love this book?

I'm drawn to family stories and saw the author interviewed on a local TV station, so I knew I'd enjoy reading her book. It's a story that needed sharing, about sisters who immigrated from Germany. The much younger one (Bernadine) was so ambivalent about leaving Germany, about being left behind in Iowa when the older sister (Elizabeth) married and moved away. Even after marrying and having so many children of her own, then was widowed, Bernadine struggled.

Bernadine's life became even more fascinating after she married a man who wasn't really as she'd thought. And there were unpleasant surprises with two adult daughters. By then, I'd forgotten about the original secret, so when it was revealed, it came as a surprise.

By Diane T. Holmes,

Why should I read it?

1 author picked Two Sisters' Secret as one of their favorite books, and they share why you should read it.

What is this book about?

From author, Diane Holmes, comes a story inspired by the life of her grandmother, Bernadine. In this work of historical fiction, the relationship between Bernadine and her older sister Elizabeth is complicated. Bitterness between them develops when Elizabeth asks Bernadine to keep a deep dark secret about her past. The author shows throughout the novel how the impact of keeping that secret is far greater for the one sister than it is for the other. The bitterness is intensified when the younger sister must leave her home in Germany and say goodbye to her best friend, Judith.

Two Sisters’ Secret…


Book cover of Northern Spy

Lynn Kanter Author Of Her Own Vietnam

From my list on when the political turns personal.

Why am I passionate about this?

Many of us were taught as children that life isn’t fair. I never accepted this; shouldn’t we do all we can to make life fair? I grew up to be a lifelong activist and a writer for social justice organizations. As a reader and writer, I love books about women’s lives, especially women who realize that the world around them shapes their own experiences. Sometimes history is happening right here, right now—and you know it. Those transformative moments spark the best stories, illuminating each book I’ve recommended. 

Lynn's book list on when the political turns personal

Lynn Kanter Why did Lynn love this book?

With its taut, beautiful writing and ever-rising tension, this novel kept me reading late into the night. In 2008 Belfast, “the Troubles” are very much alive, and sisters Tessa and Marian have grown into adulthood in a combustible atmosphere of menace.

When Tessa discovers that her sister has been involved in the IRA and has now become an informer against it, she plunges into the world of spies to help Marian end the ceaseless cycle of violence and retribution. The novel is more than a hold-your-breath thriller. I loved its exploration of what “terrorism” means when the terrorists are your neighbors and family and how much two women are willing to risk for peace—and each other. 

By Flynn Berry,

Why should I read it?

1 author picked Northern Spy as one of their favorite books, and they share why you should read it.

What is this book about?

THE INSTANT NEW YORK TIMES BESTSELLER

A REESE'S BOOK CLUB PICK - SOON TO BE A MAJOR NETFLIX PRODUCTION

'You'll devour Northern Spy . . . I loved this thrill ride of a book'
Reese Witherspoon

'A sharp, moving thriller: you lose your breath for adrenalin'
Abigail Dean, author of Girl A

'A chilling, gorgeously written tale'
New York Times

'Nerve-shredding suspense'
Daily Mail

'Thrillingly good... Flynn Berry shows a le Carre-like flair for making you wonder what's really going on at any given moment'
Washington Post

A producer at the Belfast bureau of the BBC, Tessa is at work…


Book cover of I Never Thought of It That Way: How to Have Fearlessly Curious Conversations in Dangerously Divided Times

Linda Rising Author Of More Fearless Change: Strategies for Making Your Ideas Happen

From my list on talking to people who don’t agree with us.

Why am I passionate about this?

I have been on this journey for decades. I have just celebrated my 81st birthday and I am still learning. What I have seen is that most problems are people problems. That’s hard for me as a technical person with a Ph.D. in computer science. I have learned a lot the hard way and books like these have helped me. The books that helped the most were Fearless Change and More Fearless Change, written with my good friend and writing partner, Mary Lynn Manns. They changed my life. I hope these books will change yours.

Linda's book list on talking to people who don’t agree with us

Linda Rising Why did Linda love this book?

Mónica Guzmán is not just another author and storyteller.

She’s also a supporter of an organization that is doing amazing things to bring our divided nation together – Braver Angels (check out BraverAngels.org).

I thought I knew a lot about facilitation and listening but the folks at Braver Angels have opened doors for me that I didn’t know were there.

Please, please, please check them out and read Monica’s book!

By Monica Guzman,

Why should I read it?

1 author picked I Never Thought of It That Way as one of their favorite books, and they share why you should read it.

What is this book about?

PORCHLIGHT BOOKS JUNE 2022 NONFICTION BESTSELLER

"I can see this book helping estranged parties who are equally invested in bridging a gap-it could be assigned reading for fractured families aspiring to a harmonious Thanksgiving dinner." -New York Times

"Like all skills, these techniques take practice. But anyone who sincerely wants to bridge the gaps in understanding will appreciate this book. Guzman is emphatic about making an effort to work on difficult conversations." -Manhattan Book Review

We think we have the answers, but we need to be asking a lot more questions.

Journalist Monica Guzman is the loving liberal daughter of…