The most recommended conflict management books

Who picked these books? Meet our 18 experts.

18 authors created a book list connected to conflict management, and here are their favorite conflict management books.
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Book cover of Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams

Wanda T. Wallace Author Of You Can't Know It All: Leading in the Age of Deep Expertise

From my list on getting out of your comfort zone.

Why am I passionate about this?

I am passionate about helping people have the kinds of opportunities they want to have in their careers. I coach, teach, speak and write on how to do exactly that. The secret – it almost always involves getting out of your comfort zone, doing something that is a bit scary to you and that shakes your confidence a bit. However, you never want to be sitting alone trying to achieve something all by yourself. It takes a village to succeed. The art comes in knowing how to ask, getting over your fear of being vulnerable, building trust, knowing how to persuade each person you need, and much more. This is my life’s work. 

Wanda's book list on getting out of your comfort zone

Wanda T. Wallace Why did Wanda love this book?

To do more and to lead a team of experts, conflict is necessary to get a great outcome. Some people are comfortable with conflict, some are not. Either way, as a leader, you need a toolkit on what to do and not to do to de-escalate tension and develop healthy debate. This book is the best toolkit I know. 

By Craig E. Runde, Tim A. Flanagan,

Why should I read it?

1 author picked Developing Your Conflict Competence as one of their favorite books, and they share why you should read it.

What is this book about?

A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into…


Book cover of Talking on Eggshells: Soft Skills for Hard Conversations

Anne H. Janzer Author Of Writing to Be Understood: What Works and Why

From Anne's 3 favorite reads in 2023.

Why am I passionate about this?

Author Book coach Nonfiction fan Writing geek

Anne's 3 favorite reads in 2023

Anne H. Janzer Why did Anne love this book?

Talking on Eggshells is about the power of words, and word choices, to make or break relationships and human interactions. The book is filled with great advice for dealing with difficult conversations that we would rather run from. I've learned so much from it.

While Horn writes of conversations, much of the advice applies to writing. It's a testament to the magical connecting power of words—and sorely needed in today’s divisive world.

By Sam Horn,

Why should I read it?

1 author picked Talking on Eggshells as one of their favorite books, and they share why you should read it.

What is this book about?

Want to know how to speak up instead of shut down, face challenges head-on instead of run the other way, and keep your cool even when others don’t? Talking on Eggshells shows you how. This inspiring book shares everyday character-building situations and offers examples of what to say and not to say so you’ll never be tongue-tied or tongue-twisted again.

Sam Horn’s relatable, real-life stories and energizing, instantly usable insights will help you think on your feet, reduce stress, and deal more proactively and diplomatically with bosses, coworkers, customers, friends, family members, partners, children, even that date who just ghosted…


Book cover of Beyond War: The Human Potential for Peace

Michael Ruse Author Of Why We Hate: Understanding the Roots of Human Conflict

From my list on why such nice people as we are so nasty.

Why am I passionate about this?

I was raised a Quaker in England in the years after the Second World War. Quakers don’t have creeds, but they have strong beliefs about such things as the immorality of war. In the 1950s there was also huge prejudice, particularly against homosexuality which was then illegal. Issues like these gnawed at me throughout my 55-year career as a philosophy professor. Now 82 and finally retired, I'm turning against the problems of war and prejudice, applying much that I've learnt in my career as a philosopher interested in evolutionary theory, most particularly Charles Darwin. For this reason, intentionally, Why We Hate: Understanding the Roots of Human Conflict is aimed at the general reader.  

Michael's book list on why such nice people as we are so nasty

Michael Ruse Why did Michael love this book?

Douglas Fry is a paleoanthropologist who shows unambiguously that war is a modern human invention.  Before the advent of agriculture there was no war. There was often violence – bumping off a resource-draining grandmother – but no systematic fighting and killing. With agriculture came an exploding population, nowhere to flee and hide, and fixed assets that you just couldn’t pick up and leave. But as starting war is a function of culture, so ending war is a function of culture. The United Nations is not perfect, but it has been hugely important in reducing conflict.  

By Douglas P. Fry,

Why should I read it?

1 author picked Beyond War as one of their favorite books, and they share why you should read it.

What is this book about?

A profoundly heartening view of human nature, Beyond War offers a hopeful prognosis for a future without war. Douglas P. Fry convincingly argues that our ancient ancestors were not innately warlike-and neither are we. He points out that, for perhaps ninety-nine percent of our history, for well over a million years, humans lived in nomadic hunter-and-gatherer groups, egalitarian bands where warfare was a rarity. Drawing on archaeology and fascinating recent
fieldwork on hunter-gatherer bands from around the world, Fry debunks the idea that war is ancient and inevitable. For instance, among Aboriginal Australians, warfare was an extreme anomaly. Fry also…


Book cover of High Conflict: Why We Get Trapped and How We Get Out

Bruce A. Tate Author Of Seven Languages in Seven Weeks

From my list on technology adoption through history.

Why am I passionate about this?

I’m a serial adventurer and entrepreneur who loves to read, teach, and encounter our world in as many different ways as I can. I am an innately curious programmer and a goal-oriented completionist at heart. I’ve cruised around America’s Great Loop, run a marathon, written more than fifteen books, and been involved with many small businesses. I also love to work with new programming languages. I was around for the early days of the Java, Ruby, and Elixir programming languages. I built teams to build products using each one of them. My passion is to help programmers break through their blockers with fresh insights. 

Bruce's book list on technology adoption through history

Bruce A. Tate Why did Bruce love this book?

Adoption and change often lead to the kind of conflict that regularly breaks people.

I find that creators are often equipped to deal with technical creation, but are rarely equipped to deal with conflict. In this book, Amanda Ripley walks through how several skilled professionals found themselves in conflict.

Then she walks through how those conflicts started, who the players are, how they interact, how to engage in healthy conflict, and eventually how to get back out again.

Many of my peers in open-source technology, especially creators of languages and frameworks, find themselves in conflict and don’t have the tools to deal with it.

This book helped me think of conflict in a systematic way, and how to plot a course back out again. 

By Amanda Ripley,

Why should I read it?

3 authors picked High Conflict as one of their favorite books, and they share why you should read it.

What is this book about?

When we are baffled by the insanity of the "other side"-in our politics, at work, or at home-it's because we aren't seeing how the conflict itself has taken over.

That's what "high conflict" does. It's the invisible hand of our time. And it's different from the useful friction of healthy conflict. That's good conflict, and it's a necessary force that pushes us to be better people.

High conflict, by contrast, is what happens when discord distills into a good-versus-evil kind of feud, the kind with an us and a them. In this state, the normal rules of engagement no longer…


Book cover of Peacemakers in Action: Volume 2: Profiles in Religious Peacebuilding

Georgette F. Bennett Ph.D. Author Of Religicide: Confronting the Roots of Anti-Religious Violence

From my list on human rights that focus on religion.

Why am I passionate about this?

Between us, we’ve been in the interreligious relations business for a combined 50 years. We started working together when Jerry was Deputy Assistant Secretary of State under President Barack Obama. In 2015, we were both invited by Prince Ghazi of Jordan to join other interreligious leaders to advance a UN resolution defining and taking a stand against religicide. That resolution never made it to the Security Council. But we joined forces to sound the alarm about religicide. We wrote our book in the hope of inspiring an international campaign to end this killing in the name of God – or being killed because of your God.   

Georgette's book list on human rights that focus on religion

Georgette F. Bennett Ph.D. Why did Georgette love this book?

With all that has been written about religion as a cause of violence, here are two volumes of case studies about how religion is used by individuals on the ground to stop violence. The case studies feature the heroic individuals in the Peacemakers in Action Network of the Tanenbaum Center for Interreligious Understanding. They operate in conflict zones around the world and this book reveals the methods and techniques they use to transform conflicts. I founded Tanenbaum in 1992 and this signature program was inspired and guided by the late Ambassador Richard Holbrooke.

By Joyce S. Dubensky (editor),

Why should I read it?

1 author picked Peacemakers in Action as one of their favorite books, and they share why you should read it.

What is this book about?

Every day, men and women risk their lives to stop violence in religiously charged conflicts around the world. You may not know their names - but you should. Peacemakers in Action, Volume 2 provides a window into the triumphs, risks, failures, and lessons learned of eight remarkable, religiously motivated peacemakers including: * A Methodist bishop in the Democratic Republic of the Congo who confronts armed warlords on his front lawn * A Christian who travels to Syria to coordinate medical aid and rebuild postwar communities * A Muslim woman, not knowing how Kabul's imams will react, arrives to train them…


Book cover of The Anatomy of Peace: Resolving the Heart of Conflict

Zachary Elwood Author Of Defusing American Anger: A Guide to Understanding Our Fellow Citizens and Reducing Us-vs-Them Polarization

From my list on healing the political divides in America.

Why am I passionate about this?

For my psychology podcast, I’ve interviewed many political and psychology experts on the subject of political polarization and conflict resolution. That led to me writing my book Defusing American Anger. I believe extreme us-vs-them polarization is humanity’s biggest problem: I see it as an existential threat not just to specific nations, including America, but to humanity as a whole, especially as our weapons and technologies get more powerful. And I think we need more people working on reducing our seemingly natural tendency to always be fighting with each other. 

Zachary's book list on healing the political divides in America

Zachary Elwood Why did Zachary love this book?

This book is not about America, and not directly about politics or political polarization. It's a well-known conflict resolution book. I included it because I think it might help some people see our divides through a different and more healthy lens. 

This book uses an engaging fictional premise to walk through some important points about resolving conflict. For example, it talks about how even when we're sure we're right in a conflict (as most people in conflicts tend to be), we may still be wrong in how we treat others. And it talks about how our animosity and contempt towards others can cause them to behave in the very ways that most upset us.

By The Arbinger Institute,

Why should I read it?

3 authors picked The Anatomy of Peace as one of their favorite books, and they share why you should read it.

What is this book about?

From the authors of Leadership and Self-Deception (over 2 million copies sold) comes a new edition of this bestseller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations.

What if conflicts at home, at work, and in the world stem from the same root cause? What if we systematically misunderstand that cause? And what if, as a result, we unwittingly perpetuate the very problems we think we are trying to solve?

The Anatomy of Peace uses a fictional story of an Arab and a Jew—both of…


Book cover of The Tragedy of Ukraine: What Classical Greek Tragedy Can Teach Us About Conflict Resolution

Geoffrey Roberts Author Of Stalin's Library: A Dictator and his Books

From my list on the history of the Russo-Ukrainian war.

Why am I passionate about this?

I am an award-winning historian, biographer, and political commentator. As a specialist in Soviet history, my books have been translated into many languages, including Arabic, Chinese, French, Finnish, German, Japanese, Portuguese, Russian, Spanish, and Turkish.

Geoffrey's book list on the history of the Russo-Ukrainian war

Geoffrey Roberts Why did Geoffrey love this book?

Nicolai Petro uses classical Greek tragedy to analyse the internal Ukrainian divisions that eventually led to war with Russia. As Petro points out, Greek drama was a means of reconciliation as well as entertainment and was designed to foster civic dialogue about the roots of conflict situations and the dangers of disaster for all concerned.

Petro remains hopeful, if not optimistic, that all Ukrainians, freed from malevolent foreign influences, can ameliorate their deep differences about their country’s preferred identity and find a way to co-exist with each other.

By Nicolai N. Petro,

Why should I read it?

1 author picked The Tragedy of Ukraine as one of their favorite books, and they share why you should read it.

What is this book about?

The conflict in Ukraine has deep domestic roots. A third of the population, primarily in the East and South, regards its own Russian cultural identity as entirely compatible with a Ukrainian civic identity. The state's reluctance to recognize this ethnos as a legitimate part of the modern Ukrainian nation, has created a tragic cycle that entangles Ukrainian politics.

The Tragedy of Ukraine argues that in order to untangle the conflict within the Ukraine, it must be addressed on an emotional, as well as institutional level. It draws on Richard Ned Lebow's 'tragic vision of politics' and on classical Greek tragedy…


Book cover of Anger Management Workbook for Kids: 50 Fun Activities to Help Children Stay Calm and Make Better Choices When They Feel Mad

Jessica Sinarski Author Of What's Inside Your Backpack?

From my list on children’s books for mental health.

Why am I passionate about this?

My super-power is making brain science accessible and entertaining for children and adults alike. I am living this out as an author, mental health counselor, and the founder of BraveBrains. In addition to training parents and professionals, I have the joy of sharing my passion and expertise through podcast appearances, blogs, and articles. The lightbulb moments are my favorite, and I'm committed to helping people bring what they learn home in practical ways. I write picture books because the magic of reading and re-reading stories light up the brain in a powerful way. But don’t worry…I always include some goodies for the adults in the back of the book.

Jessica's book list on children’s books for mental health

Jessica Sinarski Why did Jessica love this book?

Anger is so often protecting something tender underneath. When we teach children to dig deeper, to be curious about their angry feelings, we offer them a path to emotional health and better relationships. While many anger management programs (for kids and adults) neglect the nuances of anger’s protective function, this book delivers insightful lessons and activities to help children dig deep. The colorful layout and bright illustrations capture children’s interest even as they learn about this difficult topic. A great resource for turning on the calm and curious part of the brain that we are all working hard to help children develop.

By Samantha Snowden,

Why should I read it?

1 author picked Anger Management Workbook for Kids as one of their favorite books, and they share why you should read it. This book is for kids age 6, 7, 8, and 9.

What is this book about?

Show anger who’s boss with this book of 50 fun activities about anger management for kids ages 6 to 11. 

Anger is a normal emotion just like joy, sadness, and fear, but it can be difficult to know how to express those feelings in a good way. The Anger Management Workbook for Kids is filled with 50 playful exercises to help kids handle powerful emotions. Teach kids to stay calm and make better choices when they feel angry. Other workbooks about anger management wish they could be this fun!

This workbook about managing anger for kids includes:

ALL ABOUT ANGER:…


Book cover of Stop the Fight!: An Illustrated Guide for Couples: How to Break Free from the 12 Most Common Arguments and Build a Relationship That Lasts

Joanna Faber and Julie King Author Of How to Talk When Kids Won't Listen: Whining, Fighting, Meltdowns, Defiance, and Other Challenges of Childhood

From my list on to create strong connections in their families.

Why are we passionate about this?

Joanna Faber is the daughter of Adele Faber, a pioneer of the internationally acclaimed best-selling How To Talk series that has helped millions of parents worldwide. Joanna joined forces with her childhood friend Julie King to provide support for parents and educators of the 21st century. Each draws on her own experiences – Joanna as a bilingual teacher in West Harlem, Julie as a specialist in helping parents of children on the autism spectrum – to lead workshops and speak to parent groups, teachers, doctors, and librarians worldwide, including online sessions to support parents during Covid lockdowns and afterwards. Together, Joanna and Julie have written two best-selling How To Talk books

Joanna and Julie's book list on to create strong connections in their families

Joanna Faber and Julie King Why did Joanna and Julie love this book?

Having children can put stress on a relationship. You COULD make an appointment to see a couples' therapist. Or, you could read Michelle Brody's insightful book.

Her explanations and whimsical diagrams, illustrating how conflicts between couples can escalate, will leave you chuckling with recognition and give you the tools to resolve your differences peacefully.

By Michelle Brody,

Why should I read it?

1 author picked Stop the Fight! as one of their favorite books, and they share why you should read it.

What is this book about?

This Illustrated Guide for Couples Ends 12 Hurtful Arguments Once and for All!

Conflict within relationships is complex and challenging to overcome. In her 20 years of working with couples, clinical psychologist Michelle Brody found a way to make change simpler. Her secret: clear and lighthearted illustrations that help couples literally see what’s driving their battles and blocking their bond, so they can chart a course together to stop the fights.

The Money Fight
“You’re such a cheapskate!”
“You spend way too much!” The Sex Fight
“Not tonight. I’m not in the mood.”
“You haven’t been in the mood since…


Book cover of Leading Through Collaboration: Guiding Groups to Productive Solutions

James Tamm and Ronald Luyet Author Of Radical Collaboration: Five Essential Skills to Overcome Defensiveness and Build Successful Relationships

From my list on creating collaborative relationships and organizations.

Why are we passionate about this?

Jim Tamm was a Senior Administrative Law Judge for the State of California with jurisdiction over workplace disputes. In that role, he mediated more school district labor strikes than any other person in the United States. Ron Luyet is a licensed psychotherapist who has worked with group dynamics pioneers such as Carl Rogers and Will Schutz.  He has advised Fortune 500 companies for over forty years specializing in building high-performance teams. Together they wrote Radical Collaboration and are excited to share this list with you today.

James' book list on creating collaborative relationships and organizations

James Tamm and Ronald Luyet Why did James love this book?

A very personal look at strategies, mindsets and tools to create collaborative leaders and more collaborative organizations. John Glaser balances both theory and practical advice gained from his extensive experience as both an outside consultant and an internal leader, as school superintendent of one of California’s most prominent and successful school districts, Napa Valley Unified School District. John Glaser knows what he’s writing about.

By John P. Glaser,

Why should I read it?

1 author picked Leading Through Collaboration as one of their favorite books, and they share why you should read it.

What is this book about?

`Written by a very successful leader, problem solver and negotiator, the book combines a strong rationale for its practices, well delineated practical strategies, and vignettes from John Glaser's extensive background that provides the reader with a clear understanding of how to become a truly collaborative leader' - Pat Wolfe, Education Consultant Mind Matters, Inc

'What a marvelous blend of theory and practice! Glaser's writing is so engaging, so personal, and so informative that you will want to read every word. This book should be a requirement for every person who is serious about learning how to lead.' - Leonard O.…