The most recommended organizational change books

I’ve always been obsessed with efficiency. Before becoming an entrepreneur, I spent eight years working on Wall Street as a high-frequency trader where I traded billions of dollars in stocks at microsecond speeds. That job showed me the true value of efficiency, which I embraced with my own company, Leverage—an operational efficiency consulting firm that has helped thousands of organizations improve the way they work. My book, Come Up for Air is the culmination of everything I’ve learned and the books in this list have played a huge part in my business education along the way. I’m also a columnist for inc.com and guest lecturer at Columbia University.

The average person spends over 90,000 hours at work over a lifetime – that’s roughly one quarter to one third of a person’s life. I’m an academic researcher who studies work. I know how to design workplaces that are good for organizations (high productivity) and the people who work in them (high employee well-being). But if we leave it all up to senior management, we won’t generate positive changes fast enough. There’s a robust body of evidence that we can all use to make our local workplaces more supportive, inclusive, and fulfilling. I’m on a mission to make the world a better place, one workplace at a time. 

I am a writer, teacher, and partner at IDEO, the global design and innovation firm. Before IDEO, I spent more than a decade teaching university undergrads and MBAs to create better choices, in their work and their lives. Now, I work with business leaders to help them do the same thing, at the intersection of design and strategy. I believe that one key to getting to those better choices is the ability to understand, reflect on and, yes, even improve our own way of thinking and engaging with the world. The books on this list have shifted my own understanding of the world and how I think. I hope they inspire and challenge you as well. 

I am passionate about giving people the benefit of good intentions and my faith calls me to care and serve others. Today, I believe my purpose is to help inspire leaders to trust in the inherent good in people while caring and serving them in intentional ways that leads to high performance. I have been blessed immensely and want to give back to others so their journey can be one of significance. As former CEO of my company, I had no roadmap which made our journey even more difficult. Now, I have experienced the joy, the fulfillment, and the abundance of building a people-first culture.  Together we can make a difference for so many people.

Sarah Kaplan is Distinguished Professor and Director of the Institute for Gender and the Economy at the University of Toronto’s Rotman School of Management. She is the author of the bestseller Creative Destruction: Why Companies That Are Built to Last Underperform the Market—And How to Successfully Transform Them and The 360º Corporation: From Stakeholder Trade-offs to Transformation, both address the challenges of innovation and organizational change in society. She frequently speaks and appears in the media on topics related to achieving a more inclusive economy and corporate governance reform. Formerly a professor at the Wharton School and a consultant at McKinsey & Company, she earned her PhD at MIT’s Sloan School of Management.

When I first started in the field of strategy, all the cool kids were doing industry-level analysis. Order of entry, strategic groups, R&D intensity…anything you could get sufficient data about to run complex models was the order of the day. Those of us studying the ‘insides’ of corporations, particularly the process of innovation, were kind of huddled together for warmth! Today, strategy and innovation have come together in a remarkable way, but I find that most people still don’t understand the processes. One of my goals is to de-mystify the innovation process – these books will give you a great start in understanding the practices that are too bewildering for too many people.  

I'm Professor Emeritus at UCLA and have also been on the faculty of Columbia University and The University of Michigan, where I received my PhD degree. I founded Management Systems Consulting, which works with entrepreneurial firms in the US and globally to scale up, in 1978. I've served on the board of a firm (99 Cents Only Stores) that scaled up and was a NYSE listed firm. I've advised CEOs who have created global champion firms and been recognized as leaders in their space. I've authored or co-authored several books including Creating Family Business Champions; Corporate Culture: The Ultimate Strategic Advantage; Changing the Game; and Leading Strategic Change.

As a consultant, author, and researcher, for several years I have been very passionate about the study of companies that are very successful in the marketplace, but that are also human-oriented. In other words, I am very interested in companies that are profitable, but at the same time, are kind, compassionate, and caring with their main stakeholders. I like that these companies continually aim to foster robust long-term relationships with these stakeholders, and look for win-win agreements with them. What I love about these companies is that they focus on the quantitative aspects of business (e.g., profitability, growth, etc.) but also in its qualitative aspects (empathy, support, gratitude, generosity, etc.).

As a 25-year business coach, I have often assigned clients the task of wandering through a book store and acting like a heat-guided missile, letting themselves notice what topics and books they are naturally drawn to. For me, even as a liberal arts major with no entrepreneurial experience when I started my consulting business 25 years ago, I was always drawn to the business, psychology, and entrepreneur section. The world of work is my playground, and I am fascinated by how to help people build a powerful body of work while sustaining themselves financially and having a deep quality of life. 

In order to earn my Ph.D. in Psychology before I turned thirty, I had to learn how to be efficient and productive. As a life coach and author of two dozen books, I’ve spent the past twenty years helping people overcome challenges, get things done, and get more out of life.