I see it every day. People wake up and trudge to work, resentfully working at a company that falls short of its promises and values. This is a problem that I've dedicated my career to resolving. My job is to ‘help organizations discover and live their possible’. This mission has guided me throughout my career as an international author, speaker, coach, and consultant with more than 25 years of corporate experience. Your brand promise doesn't determine your customer’s experience, your culture does. The problem is that we see culture as a means to an end leading us to a “set it and forget it mentality.” Culture is a living, breathing thing that must be nurtured.
If you are linear and like steps and processes this book is for you.
You will most likely make notes and underline a great number of things in this book. This is a practical book that masterfully outlines the “how to.” The author writes it in a way that it feels like they are your coach.
Culture transformation expert Siobhan McHale defines culture simply: "It's how things work around here." The secret to the success or failure of any business boils down to its culture.
From disengaged employees to underserved customers, business failures invariably stem from a culture problem. In The Insider's Guide to Culture Change, acclaimed culture transformation expert and global executive Siobhan McHale shares her proven four-step process to demystifying culture transformation and starting down the path to positive change.
Many leaders and managers struggle to get a handle on exactly what culture is and how pervasive its impact is throughout an organization. Some…
As a consultant, author, and researcher, for several years I have been very passionate about the study of companies that are very successful in the marketplace, but that are also human-oriented. In other words, I am very interested in companies that are profitable, but at the same time, are kind, compassionate, and caring with their main stakeholders. I like that these companies continually aim to foster robust long-term relationships with these stakeholders, and look for win-win agreements with them. What I love about these companies is that they focus on the quantitative aspects of business (e.g., profitability, growth, etc.) but also in its qualitative aspects (empathy, support, gratitude, generosity, etc.).
I really like that this book discusses, in detail, the relationship between acting well in business and being successful. It grabbed my attention that this book thoroughly explores the main reasons that underpin the need for more human-focused organisations, such as: the value of humanised management, the upsurge of disruptive technologies, demographic changes, and others. It is very valuable that this text also provides the reader with very actionable ways to develop more humanised organisations. I found it interesting that various meaningful examples from the public, private, and non-profit sectors are dissected in a thorough manner, accompanied by a myriad of strategies to bring about significant shifts in these sectors.
Featuring a foreword by His Holiness the Dalai Lama.
Despite decades of research and evidence, there is still extreme scepticism that businesses can combine a more humane style of management with superior shareholder returns, or that busy managers can be guided effectively by both their heads and their hearts. Vlatka Hlupic has spent 20 years investigating this paradox, developing an insightful critique of why such strong evidence has had limited impact and providing an alternative, practical approach that any employer can implement in order to overcome the unique challenges faced by their organizations.
A clear correlation exists between companies that…
When I first started in the field of strategy, all the cool kids were doing industry-level analysis. Order of entry, strategic groups, R&D intensity…anything you could get sufficient data about to run complex models was the order of the day. Those of us studying the ‘insides’ of corporations, particularly the process of innovation, were kind of huddled together for warmth! Today, strategy and innovation have come together in a remarkable way, but I find that most people still don’t understand the processes. One of my goals is to de-mystify the innovation process – these books will give you a great start in understanding the practices that are too bewildering for too many people.
Just as no man is an island, today no company is, either. An ecosystem approach to strategy leads one to make entirely different choices about how to engage, when to compete, and which capabilities to build than you would make without such a perspective. The book engagingly opens with a retelling of the well-worn Kodak story, with a twist – it wasn’t that Kodak didn’t “get” digital, it's that they doubled down on printing when screens were getting good enough to make printing irrelevant. In its chapters, you’ll learn about how a mapping company survived when its competitors gave away its product for free; how Amazon got its Echo technology to be adopted as a standard by other organizations and how a clearly promising new ecosystem can be stillborn when its champions don’t play nicely together.
How to succeed in an era of ecosystem-based disruption: strategies and tools for offense, defense, timing, and leadership in a changing competitive landscape.
The basis of competition is changing. Are you prepared? Rivalry is shifting from well-defined industries to broader ecosystems: automobiles to mobility platforms; banking to fintech; television broadcasting to video streaming. Your competitors are coming from new directions and pursuing different goals from those of your familiar rivals. In this world, succeeding with the old rules can mean losing the new game. Winning the Right Game introduces the concepts, tools, and frameworks necessary to confront the threat of…
We first met about 10 years ago at Sheffield Hallam University, bonding as work colleagues over a love of enabling students to understand wealth management and finance in a way that we hoped they would find interesting and accessible. The books we chose mix our love of storytelling and making finance accessible by using real-world experiences. They do this in a unique way, challenging the reader to think about their understanding and perspective, something we try to do every day. It has been lovely to reread these books before writing the reviews, reminding us of what makes us tick. We hope they help you to find your tick too.
I was given a free copy of this book at a conference and only read it as I had nothing else to read at that point. But, for the time, its method of communicating ideas and concepts was revolutionary and this, as well as the contents of the book, have stayed with me.
I hadn’t read it for a while, but on re-reading it to write this review, I enjoyed it just as much as the first time. Once again, I am drawn to the emphasis on the individual and their ability to be creative, adaptable, and innovative. These concepts seem, in my eyes, to be lost in finance education but are fundamental to a strong real-world financial system that avoids the effects of the groupthink seen in the 2008 financial crash.
We all know that the rules by which business is conducted have changed. But by how much? The dot.commers who threw out the playbook and tried to reinvent everything crashed and burned. Back-to-basics and execution are refrains reverberating down corporate hallways. And yet there is still a sense of unease. Jonas Ridderstroale and Kjell Nordstrom, the outspoken authors of the international bestseller, Funky Business, present a provocative analysis of the social and cultural forces that are defining the business landscape-in particular, the fundamental relationships between employers and employees and between companies and customers.
I’ve been a community leader in the arts for more than twenty-five years. In raising millions of dollars, advocating for arts in our schools and communities, and teaching arts administration at the university level, I’ve had countless opportunities to witness the energy in people’s hearts that turns into action, growth, and success. What I’ve learned is that success in this arena involves things you can’t see or measure, like kindness, gratitude, and wonder. When we harness those elements of Essence, however, we can change the world.
One of the best-known business books of our time is Good To Great by Jim Collins. The book has sold millions of copies and is quoted in classrooms and workplaces all over the world all the time. But far fewer people know about Collin’s Good To Great and the Social Sector. It’s a critical work by one of the great business minds about the profound differences between for-profit and non-profit worlds. Every board member needs a copy.
'We must reject the idea - well-intentioned, but dead wrong - that the primary path to greatness in the social sectors is to become "more like a business".'
So begins this astonishingly blunt and timely manifesto by leading business thinker Jim Collins. Rejecting the belief, common among politicians, that all would be well in society if only the public sector operated more like the private sector, he sets out a radically new approach to creating successful hospitals, police forces, universities, charities, and other non-profit-making organisations. In the process he rejects many deep-rooted assumptions: that somehow it's possible to measure social…
For as long as I can remember, I have always wanted to make a difference—by helping others become wiser and/or happier. But how? Colleagues, clients, and friends tell me that I have a capacity for energy that is boundless. I resisted that statement. It sounded “fluffy”. How could I make a difference if I saw “energy” as being some flighty firefly? Then, when I went through 2 bouts of burnout, I realized that energy was the secret—the secret to resilience, the secret to growth and service. Reading, writing, and speaking fill me with the energy to grow, learn, laugh, and serve. I trust these books and my writing will bring the same to you.
To live and work in a world of turmoil and change requires courage. Resilience is a life skill that can be learned—but it takes courage. In this book, Hurt and Dye come up with very practical but realistic ways to identify organizational practices that encourage or cut-off valuable conversations.
I’m in the field of communications and their advice is not only timely but timeless. I reach for their book when I went to coach someone who is overwhelmed by the workplace. It might be a manager trying to hold a team together, or individual contributors trying to determine if a role is right for them. Hold this on your bookshelf. I guarantee you will use it for yourself—or for others.
From executives complaining that their teams don't contribute ideas to employees giving up because their input isn't valued--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels.
Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them.
Too often, however, employees and leaders both feel that no one cares about making things better.…
Dave Ulrich is the Rensis Likert Professor at the Ross School of Business and a partner at the RBL Group, a consulting firm focused on helping organizations and leaders deliver value. He has published over 200 articles and book chapters and over 30 books. The organizations where we live, work, play, and worship affect every part of our lives. Organizations turn individual competencies into collective capabilities, isolated events into sustained patterns, and personal values into collective values. In short, organizations matter in our lives. By adapting their answer to “what is an organization,” leaders, employees, customers, and investors will be better able to improve their organization's experiences.
Ed Lawler has a lifetime of melding academic theory and organization practice. In this research based book, he and his colleagues not only recognize that agility matters, but they do research to validate processes that create organization agility. Agility is one of the emerging capabilities for a successful organization in today’s changing world. Anything El Lawler works is well thought out, researched, and usable.
A research-based approach to achieving long-term profitability in business What does it take to guarantee success and profitability over time? Authors Christopher G. Worley, a senior research scientist, Thomas D. Williams, an executive advisor, and Edward E. Lawler III, one of the country's leading management experts, set out to find the answer. In The Agility Factor: Building Adaptable Organizations for Superior Performance the authors reveal the factors that drive long-term profitability based on the practices of successful companies that have consistently outperformed their peers. Of the 234 large companies across 18 industries that were studied, there were few companies that…
I teach sustainability at the MIT Sloan School of Management and get to know hundreds of passionate executives and young professionals every year. They are out to change organizations, disrupt markets, build social movements, and advance public policy to make the world a better place. As I coach and connect these leaders throughout their careers, I get a front row seat to their personal development. I get to observe - what makes for an effective agent of change or social entrepreneur? How can we enact social and environmental values in organizations that seem to ignore those concerns? How do we change ourselves to be more effective in changing the world?
I love Otto Scharmer’s roadmap for changing ourselves and changing the world. He confronts the ecological, social, and spiritual divides in our current moment of crisis in human civilization. He identifies the ego-centric quality of attention and consciousness that have produced those crises. And he offers an over-arching process (“Theory U”) and a set of practices for transforming self, system, and society that I have found incredibly useful.
A powerful pocket guide for practitioners that distills all of the research and materials found in Otto Scharmer's seminal texts Theory U and Leading from the Emerging Future.
Creating a Better Future
This book offers a concise, accessible guide to the key concepts and applications in Otto Scharmer's classic Theory U. Scharmer argues that our capacity to pay attention coshapes the world. What prevents us from attending to situations more effectively is that we aren't fully aware of that interior condition from which our attention and actions originate. Scharmer calls this lack of awareness our blind spot. He illuminates the…
Sometimes your boss gets it right, and sometimes they don’t! The “lies,” or misconceptions, are what we’re told, and this book does an outstanding job deconstructing those lies.
I loved the authors’ ability to illustrate how monolithic organizations keep us stagnant and how critical it is for us to lean into our own strengths, not the company’s culture or values. The perfect book to read during performance review season!
You crave feedback. Your organization's culture is the key to its success. Strategic planning is essential. Your competencies should be measured and your weaknesses shored up. Leadership is a thing.
These may sound like basic truths of our work lives today. But actually, they're lies. As strengths guru and bestselling author Marcus Buckingham and Cisco Leadership and Team Intelligence head Ashley Goodall show in this provocative, inspiring book, there are some big lies--distortions, faulty assumptions, wrong thinking--that we encounter every time we show up for work. Nine lies, to be exact.…
As I moved up in leadership, I found I was not prepared to manage people during uncertain and difficult times. Transitions bring about the worst in people. They get fearful and that causes bad behavior by triggering defense mechanisms. The books I listed are a progression of books that helped me to understand how transitions and change affect people and gave me a framework to continue to learn and increase my leadership skills. I then decided to write about new insights I gained in leadership to help others and have published two books and am writing articles on Medium.
I believe that good leadership is all about being able to manage change and transformation. This book added to my knowledge on managing change. It helped me to understand empathy and learn to understand and master the emotions of those who stand in the way of change. Ms. Duck goes through each step of a workplace transformation and describes strategies to successfully navigate through the process.
A Powerful Look at Corporate Change and Why Mergers, Reorganizations, and Transformations Succeed or Fail
“[One of the] best business books of 2001 . . . [a] useful and intelligent tool for coping with the inevitable metamorphoses of business (and life).” —Miami Herald
“Provocative imagery . . . useful questions for managers to ask themselves.” —Harvard Business Review
“The Change Monster not only talks intelligently about the social dynamics and emotions of people [in change efforts], it does so with wisdom, insight, and practicality.”—Daniel Leemon, executive vice president and chief strategy officer, Charles Schwab Corporation
