10 books like Just Listen

Whether you sell products or services, customers don’t really buy either: they buy outcomes. And it’s not enough to understand what people want to accomplish, truly successful businesses deeply understand how customers view their own success, and how to create a path from where they currently are to where they want to be. 

In Badass, Kathy uses her unique and very visual learning style to help you get in the head of your customers and understand the world from their point of view. There’s a shortlist of people who’ve had a huge impact on my career, and Kathy Sierra is at the top of that very shortlist. This book embodies that impact, I consider it required reading.

One of the most valuable lessons I’ve learned is how to manage my own fear and excitement. How we react to the world around us is one of the few things we are truly in control of! This is the book that helped me most to shift the way I perceive and react to things, allowing me to live more calmly in my work and my life even in the face of complexity, fear, even success. 

This book is weirdly simple, almost child-like in its cadence, but don’t let the simplicity fool you. I found it valuable to sit with the short parables and examples especially when I’m having an emotional response surrounding a business decision. 

This was the first book based on Buddhist teachings that I ever read and made sense to me in a practical way. The writing style is strange (and the author has a truly bizarre… show more.

This book is not at all what it seems. If you’ve ever struggled with a project or idea, especially as it grows in complexity, the metaphor of the mythical Hydra may have come to mind. In the myths, the Hydra is especially dangerous because every time you cut off one of its heads, two more grow back in its place. 

Kinda like a project or business that seems impossible to finish. 

Unlike most business books that beat you over the head with case studies, this book uses a single short story styled as a fairytale to unlock and teach dozens of valuable business lessons from across dozens of fields of study: psychology, planning, marketing, negotiation, and more. Half of the fun of reading this book is realizing each time the story is teaching you something useful. It’s like a little treasure hunt of business knowledge all on its own!

The most insidious mistakes we make are the ones we didn’t even realize we were making. This short book brilliantly shines a light on the thousands of “invisible” choices that we make in our work and our lives, but more importantly, the author guides us on how to begin correcting them.

Using examples and case studies, author David Dylan Thomas helps you bring awareness to three lenses of bias that are guaranteed to be affecting your work: how biases impact our own individual experiences and choices, how they wiggle their way into our teams and leadership structures, and how they get wired directly into the products and services we deliver. 

If you care about creating long-lasting and equitable results with your work, you need to read this book.

I listened to this book on Audible and then bought multiple print copies to share with others – it’s THAT good! It’s a short read that outlines how to properly validate people. I thought I was okay at this, but it turns out not so much. Practicing validation will help others feel heard, even when you disagree with them, and ends the need for people to argue their point endlessly or behave in other ways that take up your time. If you practice what Sorensen preaches, you will see amazing results in your work and home lives.

In the age of Black Lives Matter, and the racial, political, and structural tensions that permeate society, Mary-Frances Winters has written a gift of a book that helps us understand why polarization occurs and how to manage conversations about topics often seen as taboo. She is nothing short of brilliant in explaining how culture embeds itself in people’s perceptions and beliefs. This small yet powerful book provides everything leaders and managers need to learn to create spaces of safety and facilitate dialogue that is meaningful, insightful, and often profound. This is the book we have been waiting for!

As well as being academically sound this book is accessible and engaging, and it deals with subjects such as explaining, listening, assertiveness, negotiations, and persuasion in a way that is highly applied and always useful. Perhaps most importantly it addresses many of the aspects of interpersonal communication that I have for a long time found fascinating and challenging.

Pitch Anything is an established work in the pitching and negotiation book categories. It is not perfect, but it is one of the best books for introducing entrepreneurs to the importance of pitching, selling, and negotiating persuasively. Entrepreneurs must pitch to attract co-founders and early team members, to obtain early stage funding, to close customers and other commercial partners, to close later stage funding rounds, and, ultimately, to go public or exit in a sale. While Pitch Anything is a good book, the brashness of some of its advice, particularly around what Klaff calls “frames,” do not fit all persons or situations. Some contexts require full-on Machiavellian tactics; others warrant more of a “Winning Friends and Influencing People” approach. Nonetheless, it is useful to understand which situation you are in and the available plays to run.

Armed with those caveats, I suggest readers of Pitch Anything read Chapter… show more.

This book understands ideas about citizenship as entangled with language, sound, and voice. It traces the ways that exclusion and a politics of second-class citizenship arose in Colombia, as a result of specific ideas about how people should speak and sound. It is at once an intellectual history and historical anthropology of the ways the aural has been foundational to ideas of citizenship and belonging. 

Reading this book, I got beamed right into the meeting rooms where women are trying to make their points but are constantly getting interrupted by men. I felt the intensity and awkwardness that the author had felt. And I got angry, recalling all the times I’ve been interrupted and talked over in meetings, and how stunned and quiet I’d gotten. I didn’t know then that it takes practice to continue speaking up, and it takes other women to “amplify” our points, so men don’t claim our ideas! Hooray for Obama women staffers who came up with that strategy! And hooray to Joanne Lipman for giving women—and men—the playbook for equitable culture and gender-balanced leadership. Finally!