Here are 100 books that Thanks for the Feedback fans have personally recommended if you like
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I am a Professor at MIT and co-founder of both the inter-university Program on Negotiation at Harvard Law School and the not-for-profit Consensus Building Institute that provides help in resolving some of the most complex resource management disputes around the world. I have been teaching negotiation and dispute resolution, doing research about the circumstances under which various negotiation strategies do and don’t work, and offering online training for more than four decades. Given the many negotiations I've observed, I’m convinced that negotiating for mutual advantage is the way to go -- avoid unnecessary conflict, get what you want in all kinds of negotiating situations, and walk away with good working relationships and a solid reputation.
Bill Ury was one of the authors of the most important book in the negotiation field – Getting to Yes written more than 30 years ago. It challenged the win-lose model of negotiation that prevailed at the time. Bill and his partners Roger Fisher and Bruce Patton made it clear that we not only need to get agreement, when one is possible given the underlying interests of the parties, we also need to know how to defend our own interests in the face of inside and outside pressure.
One of the reviewers of The Power of a Positive No said that the book “has the power to transform our lives by enabling us to say Yes to what counts – our own needs and values.” I’ve watched him in action; Bill’s three-step method works. First, you say what you really need. Then, you say no to proposals that don’t meet…
“William Ury brings a marvelous blend of experience, insight, integrity and warmth to his work. In this wonderful book he teaches us how to say No—with grace and effect—so that we might create an even better Yes.” —Jim Collins, author of Good to Great
No is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say No–to people at work, at home, and in our communities–because No is the word we must use to protect ourselves and to stand up for everything and everyone that…
I am a Professor at MIT and co-founder of both the inter-university Program on Negotiation at Harvard Law School and the not-for-profit Consensus Building Institute that provides help in resolving some of the most complex resource management disputes around the world. I have been teaching negotiation and dispute resolution, doing research about the circumstances under which various negotiation strategies do and don’t work, and offering online training for more than four decades. Given the many negotiations I've observed, I’m convinced that negotiating for mutual advantage is the way to go -- avoid unnecessary conflict, get what you want in all kinds of negotiating situations, and walk away with good working relationships and a solid reputation.
Susan has helped a lot of people come together to work out their differences and achieve a common goal, even in the face of deeply-held conflicting values. She calls the kinds of processes she helps to design: civic fusion. Because she is a skilled mediator who has worked in all kinds of situations in many places, she is able to explain and illustrate how adding a “neutral” facilitator can overcome fundamental obstacles to agreement. The cases that she talks about, like a city that has gone bankrupt, thrown out its elected leaders and had to write a new charter to redefine the kind of democracy it wanted to be, actually pulled that off.
She played a role in bringing together pro-life and pro-choice leaders for a private dialogue in which they were able to find common ground. Passion, power and conflict generate energy; Susan describes ways of channeling that energy…
Civic fusion occurs when people bond to achieve a common public goal, even as they sustain deep value differences. This book offers proven strategies for moving polarized parties to consensus solutions based on the author's 25 years of mediation and negotiation experience, including working with pro-life and pro-choice leaders after fatal shootings at women's health clinics, crane industry and union representatives to develop federal worker safety regulations, and citizens of a failed city that reclaimed their democracy by writing a consensus charter.
Using these and other real-world examples, Civic Fusion guides readers through a provocative discussion about what mediators aspire…
I am a Professor at MIT and co-founder of both the inter-university Program on Negotiation at Harvard Law School and the not-for-profit Consensus Building Institute that provides help in resolving some of the most complex resource management disputes around the world. I have been teaching negotiation and dispute resolution, doing research about the circumstances under which various negotiation strategies do and don’t work, and offering online training for more than four decades. Given the many negotiations I've observed, I’m convinced that negotiating for mutual advantage is the way to go -- avoid unnecessary conflict, get what you want in all kinds of negotiating situations, and walk away with good working relationships and a solid reputation.
Mike shows how to cope with chaos and uncertainty by avoiding rigid plans and entrenched positions. He sees negotiation as a process of joint exploration that requires continual learning and adaptation. For him, the keys are agility and creativity. I’ve had lots of opportunities to hear Mike describe the ways that improvisation in jazz, sports, theatre, and even military action can teach us about improvisation in everyday negotiation. Mike has elevated improvisation to a key aspect of negotiation, and he has done so in a most convincing way.
A member of the world renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation.
A member of the world-renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation.
For many years, two approaches to negotiation have prevailed: the “win-win” method exemplified in Getting to Yes by Roger Fisher, William Ury, and Bruce Patton; and the hard-bargaining style of Herb Cohen’s You Can Negotiate Anything. Now award-winning Harvard Business School professor Michael Wheeler provides a dynamic alternative to one-size-fits-all strategies that don’t match real world realities.
I am a Professor at MIT and co-founder of both the inter-university Program on Negotiation at Harvard Law School and the not-for-profit Consensus Building Institute that provides help in resolving some of the most complex resource management disputes around the world. I have been teaching negotiation and dispute resolution, doing research about the circumstances under which various negotiation strategies do and don’t work, and offering online training for more than four decades. Given the many negotiations I've observed, I’m convinced that negotiating for mutual advantage is the way to go -- avoid unnecessary conflict, get what you want in all kinds of negotiating situations, and walk away with good working relationships and a solid reputation.
Bill Isaacs offers a pioneering approach to communicating in business and in life. His book starts with the assumption that people don’t know how to talk in a way that will make it easier for them to work together with others to solve shared problems. His company, DIAlogos, has organized dialogues in a wide variety of public and private settings. In the book, his discussion of “the architecture of the invisible” makes clear why better communication begins with listening, respect, suspending our own opinions, and finding our voice. I’m particularly taken with his discussion of how we can “cultivate organizational and system dialogue.” He also has some important ideas about how we can return to civility in our public discourse in the current time when “Red” and “Blue” have forgotten how to communicate at all.
Dialogue provides practical guidelines for one of the essential elements of true partnership--learning how to talk together in honest and effective ways. Reveals how problems between managers and employees, and between companies or divisions within a larger corporation, stem from an inability to conduct a successful dialogue.
I spent many years deeply angry at my parents and not really understanding why. When I found out about shame, and how it was passed down from generation to generation, I was finally able to crack the code. Their “permissiveness” was actually neglect. Without meaning to, they had put their shame on me and I was still suffering from not really being seen. I made it my mission to help others heal their shame so they can be better people and better parents, and live fuller lives. I am the co-director of the Center for Healing Shame and co-author of Embracing Shame.
I lovethis book because it says that all conversations take place on 3 different levels.
There is the content level, the most obvious; the emotional level, how important the subject is and the emotions around it; and the internal level of “what does this conversation say about me,” which is the shame level. This level may be the most important and the most hidden.
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
· Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said ·…
I am one of those people who has several careers going on at once. I am widely known as a professional writer and have written 18 books, mostly professional and business books, but I have also written in the self-help genre and some fiction. In parallel with this, I am an independent consultant and have run my consultancy business Enixus Limited for almost 20 years helping large organisations worldwide with complex change programmes. Most of my business books weave together my love of writing with my professional interests and experiences.
Over a number of decades, Schein has been one of the guiding thinkers in professional services and consultancy. His books are always worth reading as the advice is sounds and practical. In this book he talks about how it is better, and more productive, to help people by the practice of asking questions rather than giving answers. The model in the book goes completely against the stereotype of the consultant as a brash and overconfident individual pretending to be an expert who can tell anyone the answer to any question. Instead, Schein proposes a model that would be more familiar to those with a coaching background. It is brilliant advice.
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations—over 200,000 copies sold and translated into seventeen languages!
We live, say Edgar and Peter Schein, in a culture of “tell.” All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions—it can mean the difference between success and failure.…
I’ve always been curious about people and the way they interact. When I was a small child, all our neighbors had their back doors wide open to catch the summertime breeze; they’d get the sense they were being watched… by my small face pressed against the screen door, listening and learning. My parents would get called..” She’s doing it again.” As an introvert, a performing artist, and a coach, I’ve learned to tune my ears to the messaging beneath the words—the unspoken truth in the interaction. And I truly believe that if we can learn to be more effective and compassionate listeners—our world will change for the better.
If I could have a crush on a balding conservative with bad teeth, I would have a crush on David Brooks. I may not always agree with his NYT opinions, but I can’t dispute that he is an author of deep curiosity and integrity.
As a journalist, his focus on making the other person feel seen, heard, and understood would seem to be part of his toolkit. But what I most appreciate about Brooks, the storyteller, is his ability to share himself not as an expert in the topic of listening but as a curious and resourceful guide.
The terrain here varies as he interviews practitioners in the fields of psychology, neuroscience, theatre, philosophy, education, and more. Throughout the book, he relays the mistakes and foibles in his own listening journey. I felt encouraged to learn and grow alongside him. David Brooks is a writer with immense stores of compassion,…
NEW YORK TIMES BESTSELLER • A practical, heartfelt guide to the art of truly knowing another person in order to foster deeper connections at home, at work, and throughout our lives—from the author of The Road to Character and The Second Mountain
As David Brooks observes, “There is one skill that lies at the heart of any healthy person, family, school, community organization, or society: the ability to see someone else deeply and make them feel seen—to accurately know another person, to let them feel valued, heard, and understood.”
And yet we humans don’t do this well. All around us…
I am a policy advocate, grassroots activist, university professor, and author committed to social change—at scale—to advance social work values of racial, economic, environmental, and social justice. Recognizing that most social workers are drawn to our profession because they want to make a difference in the lives of their clients, one by one, I invest my energies and skills to making policy study and practice accessible, relevant, and urgent. My students quickly get used to noting the book recommendations I sprinkle throughout class discussions and in assignment feedback, because when you see the world through a social policy frame, everything has a policy implication!
There are many examples in this book that make my students angry—which is one of the reasons I want them to read it.
As people committed to engaging with others to pursue justice, we have to become proficient—if never comfortable—in having conversations with people who do not share our worldview, and in using our active listening skills and deep regard for human relationships to find common ground.
The skills and practices in this book equip us for effective engagement beyond the silos we frequent, help us see our own arguments as others may encounter them, and catalyze the kind of thoughtful interactions social change demands.
In our current political climate, it seems impossible to have a civil conversation with someone who has a different opinion. Dialogue is shut down when perspectives clash. Heated debates on Facebook and Twitter often lead to shaming, hindering any possibility of productive discourse. How to Have Impossible Conversations guides readers through the process of having effective, civil discussions about any divisive issues--not just religious faith but climate change, race, gender, poverty, immigration, and gun control.
Coauthors Peter Boghossian and James Lindsay distinguish between two types of conversations: those that are oriented toward arriving at truth, and those that may require…
I am an academic at the University of Glasgow with a background in philosophy and psychology. My approach to critical thinking is broad and informed by several other teaching and research interests: emotional intelligence, the psychology of influence, interpersonal communication, and virtue ethics. Motivating much of what I do is the question: How are we to live well? With respect to critical thinking I don’t just deal with the nature and structure of arguments, but also with the role they play in constructive dialogues, and how poor reasoning is linked to psychological biases and the absence of certain virtues. The books I have chosen here are representative of these concerns.
As well as being academically sound this book is accessible and engaging, and it deals with subjects such as explaining, listening, assertiveness, negotiations, and persuasion in a way that is highly applied and always useful. Perhaps most importantly it addresses many of the aspects of interpersonal communication that I have for a long time found fascinating and challenging.
-Number one text for depth and comprehensive coverage: detailed analysis of existing knowledge and practice -Comprehensively updated in 7th edition with latest research findings, theoretical developments and applications to practice. -Well structured and easily navigable: topic areas clearly defined and packaged to fit course delivery -Unmatched authority: highly recognized author and five previously successful editions -Links theory to practice to help students learn and apply key skills -Offers a strong UK-originated alternative to other US-oriented texts -Flexible and cross-disciplinary: applies to a broad range of professional roles and contexts
Aryanne Oade works as a chartered psychologist, executive coach, and author of eight books. She has over thirty years’ experience in guiding clients through the challenge of complex workplace dynamics, and specialises in enabling detoxification and recovery from workplace bullying. Author of the best-selling award-winner Free Yourself from Workplace Bullying: Become Bully-Proof and Regain Control of Your Life, Aryanne’s work and books have been featured in The Independent, Sunday Independent (Ireland), Psychologies, Marie Claire, Good Housekeeping, The Belfast Telegraph, HR Magazine, Safety & Health Practitioner, SHP Online, Nursing Times, and Midwives.
I love the simplicity of this book. I recommend it to clients who have a hard time being assertive. The book gives straightfoward, no nonsense input on how to handle a variety of challenging situations in a way which is both self-protective and likely to enable the reader to get a favourable outcome. Situations include how to say no without alienating the other person; asking in a way which makes it likely you’ll get what you want; and dealing with putdowns or unjust criticism.
Get to the point! Learn how to use Power Phrases to say what you mean...and get what you want. If you have ever walked away from a situation because you didn't know what to say, or you didn't know what to say but you spoke anyway, you know about all the stress, confusion, wasted time, missed opportunities, and hurt feelings you could have avoided if only you'd said the right thing at the right time. Now internationally acclaimed executive coach and communication guru Meryl Runion introduces you to a powerful, easy-to-master communication technology that lets you say what you mean,…
