From the list on to think differently on creative problem solving.
Who am I?
I am a writer, teacher, and partner at IDEO, the global design and innovation firm. Before IDEO, I spent more than a decade teaching university undergrads and MBAs to create better choices, in their work and their lives. Now, I work with business leaders to help them do the same thing, at the intersection of design and strategy. I believe that one key to getting to those better choices is the ability to understand, reflect on and, yes, even improve our own way of thinking and engaging with the world. The books on this list have shifted my own understanding of the world and how I think. I hope they inspire and challenge you as well.
Jennifer's book list on to think differently on creative problem solving
Discover why each book is one of Jennifer's favorite books.
Why did Jennifer love this book?
For most of my life, I avoided conflict. I was a classic people pleaser. But this book, and the work by academic Chris Argyris that helped inspire it, quite literally changed my life. The book offers practical ways to engage in productive disagreement, to have tough conversations with a better hope of a good outcome. It’s a short and easy read, with lots of very practical tools for navigating the conversations you may be dreading.
Why should I read it?
5 authors picked Difficult Conversations as one of their favorite books, and they share why you should read it.
What is this book about?
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
· Decipher the underlying structure of every difficult conversation
· Start a conversation without defensiveness
· Listen for the meaning of what is not said