Here are 18 books that How to Complain fans have personally recommended if you like
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I’ve worked for two decades as a researcher and campaigner to expose the tax behaviour of unscrupulous multinational companies and wealthy individuals, and the central lesson is that we only make progress when the narrative shifts: when the public and policymakers start to appreciate just how much damage is done to our societies by the professional enablers of tax abuse. These books are real narrative-shifters, showing the world to us in ways we need to see, and making it a pleasure.
I think Treasure Islands may well be the most influential book in tax justice.
Author Nick Shaxson, previously a journalist for the Financial Times and Reuters, became a key member of the Tax Justice Network and wrote this rollicking blockbuster. In a story that spans the globe, Shaxson captures the lurking malevolence of the men – and it is almost always men – who shaped our world so they could profit from selling opportunities for tax abuse and financial crime.
I realised in my twenties that there were millions of people who desperately needed advice about their money but could not afford an accountant or an adviser. Since then my passion has been to simplify the deliberately complex financial world, explain the obscure and often unintelligible rules about tax, childcare, benefits, investment, savings, and borrowing. Recently as the tsunami of fraud has swept across the UK I have devoted more time to help people avoid losing money to scammers – both criminal and respectable. Most people can’t afford professional advice, but they can afford me – I’m freely available in print, on air, and online.
Fraud is now 40% of all crime. It is the crime we are most likely to come across. Yet the authorities seem powerless to stop it. This book explains how frauds work and, armed with that knowledge, how to prevent them happening to you. Doug has years of experience and understands the world of fraud as well as any fraudster. Read it and keep safe.
Email protection, PayPal security, web browser attacks... how to prevent cybercrime and protect your digital self from being a target of scammers.
Not all frauds require your participation. Whilst scams require you to fall for their ruse, other frauds occur in the background completely without your knowledge or consent, such as identity theft.
Whilst millennials and the elderly are statistically at a higher risk, due to lack of life experience or technological advancements, fraudsters often actively target business owners aged between 30-60 as they often have better credit ratings. Even high-ranking police officers and fraud specialists have fallen victim. Anyone…
I realised in my twenties that there were millions of people who desperately needed advice about their money but could not afford an accountant or an adviser. Since then my passion has been to simplify the deliberately complex financial world, explain the obscure and often unintelligible rules about tax, childcare, benefits, investment, savings, and borrowing. Recently as the tsunami of fraud has swept across the UK I have devoted more time to help people avoid losing money to scammers – both criminal and respectable. Most people can’t afford professional advice, but they can afford me – I’m freely available in print, on air, and online.
At last a book that tells the truth about investment and how it works. The most important thing is keeping down charges. They eat away at your money every month and only enrich other people. Don’t let them manage your money – trust the markets. There are exercises and worksheets to do. So it is not a casual read. But if you study it and work through it you will end up better off and have enough money for your future. Which is the true meaning of wealth.
An accessible and practical guide to personal finance that busts myths, clarifies jargons and clarifies the best options for building your wealth
More and more people are reassessing their lives as a result of the pandemic. Many have left their jobs or reduced their hours. Others have resolved to work only as long as they must, retiring early to focus on families and friends, hobbies or travel. Meanwhile, employers all over the world are experimenting with a four-day week.
Making the most of these choices requires having and growing enough money to enjoy your future life, without needing to worry…
I realised in my twenties that there were millions of people who desperately needed advice about their money but could not afford an accountant or an adviser. Since then my passion has been to simplify the deliberately complex financial world, explain the obscure and often unintelligible rules about tax, childcare, benefits, investment, savings, and borrowing. Recently as the tsunami of fraud has swept across the UK I have devoted more time to help people avoid losing money to scammers – both criminal and respectable. Most people can’t afford professional advice, but they can afford me – I’m freely available in print, on air, and online.
This book – a copy is free at hathitrust.org – shows how some truths about money are eternal.
It is the first personal finance guide written for women but its advice is still valid – ‘high interest is another name for bad security’ ‘Do not put all your money into one concern’ ‘the Broker [you employ] should be of high standing and respectability’ ‘place the money…in the bank at interest [or] put it into the Funds’. And it is a model of clear writing. I loved it.
Ghost stories were always a part of my childhood. I believe most people wonder about what comes ‘after’. I have tried to keep up with the latest information regarding the unusual. I was a paranormal searcher and spent much time in the woods and forests. I have seen a few unusual, unexplained things. Curiosity and the thirst for knowledge still burn inside me. I suppose the mundane and redundant characteristics of my job gave me a desire to keep my mind searching for answers to difficult questions.
When you have no one in the world to count on, who do you turn to? You have no choice but to charge head-on into the breach. You have never been in trouble in your life and find that someone is suing you. People shake their heads and say that you will lose everything and walk away. This book gave a young man hope and a path to start on. I had to hire a lawyer, but this book prepared me for what to expect. The unknown is frightening. Knowing how the ‘game’ is played helped me to understand the process.
The book covers a broad spectrum of civil cases, but the reader can familiarize themselves with how things will proceed in their circumstance. I didn’t find any victorious solution to my situation, but it did stimulate my logical thinking and need to learn more about the legal process. It…
I see salesmen talking and selling, but never being able to close. They use outdated techniques from 30 years ago. The world now is over exposed and over marketed to. Buyers are more sophisticated. We have to change.
Most salespeople believe the closing happens at the end of the presentation. It doesn’t. It happens in the first few seconds.
The biggest change in the selling process has happened over the last 25 years. Brain science has proven that the subconscious minds of our prospects make snap decisions about us. This book shows us what to say during those first critical seconds. Prospects and clients judge us harshly, and they do it in the first few seconds.
The case studies and proof will change how we look at selling forever.
Get our prospects to make a "yes" decision immediately ... even before our presentation begins!
Pre-closing is natural. We make a final decision to go to a movie before we see the movie. We make a final decision to go to a restaurant before we see the menu. It is the same with sales presentations. Prospects decide first if they want our business or product, before they see our facts, features and benefits.
Closing at the end of our presentations creates stress for us and our prospects. We hate the feeling of pushing for a final decision at the end…
I see salesmen talking and selling, but never being able to close. They use outdated techniques from 30 years ago. The world now is over exposed and over marketed to. Buyers are more sophisticated. We have to change.
Getting attention is the easy part. Keeping that attention requires using these magic phrases to ward off distractions.
Through sound bites, word pictures, and great hooks, we can actually get prospects to listen to us, and internalize our message. With today’s micro-attention span, we need to up our game and capture our prospects’ minds. The word phrases to command attention are as easy as, “I have some good news and some bad news.” Instant attention to what we will say next.
One distributor gains a new team member. The other walks away empty-handed.
What was the difference?
The words they used.
Certain phrases hold our prospects’ attention long enough for us to deliver our sales message. Prospects have one focused thought at a time. We want that thought to be about us.
The most important currency of this century? Attention. Everyone is fighting for our prospects’ attention. Intrusive ads, notifications, shiny objects, constant messaging and more combine to pull our prospects’ attention away from our offer.
I see salesmen talking and selling, but never being able to close. They use outdated techniques from 30 years ago. The world now is over exposed and over marketed to. Buyers are more sophisticated. We have to change.
Focus and controlling our prospects’ attention is the first step. Add some conversational hypnosis and we will have more influence over the outcome.
The authors believe in carefully crafted sales scripts to talk to the unconscious mind of our prospects. While these structure sentences seem challenging at first, we gradually become aware of their power as we progress through this book.
Provides salespeople with information on hypnotic techniques and how to use them in sales presentations and script books to win the customer's trust and make sales.
I read broadly across many genres and know what it's like to get stuck in a rut and need to find something different to keep my interest. The books I've suggested all have a broad appeal and any one of them could break the dreaded slump. Even those that fall into a genre you don't normally read are likely to draw you into their own special magic.
This one's a fast-moving mystery story that takes you behind the scenes of the circus! An insurance investigator, John Nieves, has to determine whether a lion tamer's death was an accident or murder, but the circus people play practical jokes on him, especially after they discover he has a childhood fear of clowns! The big cats feature in this but are well treated and John develops an affinity with a panther who had been refusing to eat. This one has tension, suspense, and a lot of laughs along with the glamour of the circus!
A fatal accident at the circus sparks an insurance investigation that leads John Nieves, a former New York cop, to a list of murder suspects. It seems that The Great Rollo, beloved of millions, had enemies... both at the circus and among his own family. All that is surreal and magical about the circus brings out Nieves' deepest fears, blinding him to the very real danger that is closer at hand. A bizarre series of revelations and coincidences keep Nieves' suspicions of the circus people high, even after the actual evidence suggests that the incident really was only an unfortunate…
I see salesmen talking and selling, but never being able to close. They use outdated techniques from 30 years ago. The world now is over exposed and over marketed to. Buyers are more sophisticated. We have to change.
Simple lessons on storytelling structure. Plus the book is short and entertaining because of the stories and the backgrounds.
We don’t need a complicated 12-step Hero’s Journey story structure for selling. Our prospects won’t have the time for our prose, and we can’t command the attention like a hundred dollar movie production. Instead, we have to engage our prospects’ imagination fast.
Storytelling is a great way to sell to our prospects.
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