Frank R. Kardes, Ph.D. is the Donald E. Weston Professor of Marketing and Distinguished Research Professor at the Lindner College of Business at the University of Cincinnati. He is a recipient of the Distinguished Scientific Achievement Award of the Society for Consumer Psychology, and a Fellow of five national professional societies. His research focuses on omission neglect, consumer judgment, and inference processes, persuasion and advertising, and consumer and managerial decision making. He was Co-Editor of Advances in Consumer Research, Journal of Consumer Psychology, the Handbook of Consumer Psychology, and Marketing Letters, and serves or has served on seven editorial boards. He has published nine books and over 100 articles and chapters on consumer psychology.
I wrote...
Handbook of Research Methods in Consumer Psychology
By
Frank R. Kardes
What is my book about?
What impact can various research methods have on consumer psychology? How can they help us understand the workings of the consumer mind? And how can the field of consumer psychology best utilize these methods? In the Handbook of Research Methods in Consumer Psychology, leading consumer psychologists summarize key aspects of the research process and explain how different methods enrich understanding of how consumers process information to form judgments and opinions and to make consumption-related decisions.
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The Books I Picked & Why
Influence: Science and Practice
By
Robert B. Cialdini
Why this book?
Cialdini is one of the greatest influence and persuasion researchers of all time. This book is scientifically grounded, entertaining, and a must read for anyone interested in selling a product, a service, an idea, or even themselves (in a job interview or online dating context). Cialdini demonstrates that consumers are susceptible to six major influence techniques that are particularly effective when consumers are on automatic pilot.
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Pre-Suasion: A Revolutionary Way to Influence and Persuade
By
Robert B. Cialdini
Why this book?
Another scientifically-grounded but entertaining book by Cialdini. Setting the stage for influence and persuasion requires reducing consumer resistance, increasing consumer receptivity, and expert timing on the part of the influence agent. Cialdini demonstrates that priming techniques and tunnel-vision-based techniques can be surprisingly effective.
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Consumer Behavior
By
Maria Cronley,
Thomas Cline,
Frank R. Kardes
Why this book?
This textbook is scientifically grounded but highly readable. This book offers an information-processing perspective to help us get inside the head of the consumer and to understand how attention, memory, judgment, and inference processes operate in concert to influence consumer decision making. Consumers are frequently unaware of these influences on their thinking and reasoning.
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Social Cognition: From Brains to Culture
By
Susan T. Fiske,
Shelley E. Taylor
Why this book?
The new fourth edition of the classic text on cognitive social psychology with many important implications for understanding consumer psychology. The authors are leading researchers and the text is organized using an information processing perspective. The text covers classic social psychological topics, such as person perception, person memory, stereotyping, attitudes and persuasion, causal inference, and decision making. The text is science-based, high level, but also very readable and appropriate for a general audience.
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The Knowledge Illusion: Why We Never Think Alone
By
Steven Sloman,
Philip Fernbach
Why this book?
This book focuses on the psychology of decision making, but is highly relevant to consumer decision making. Humankind’s greatest strength is the ability to share knowledge. However, one side effect of this strength is the inability to distinguish between what one knows and what others know. This can lead to a surprisingly large array of decision-making biases and errors. Most of these errors pertain to the overestimation of how much one knows about a topic and the overconfidence that results.
