Why did I love this book?
Ann Handley makes business writing look effortless and fun. But, being a generous soul, she shares her writing secrets freely in this book, which has become something of a classic in the business world. I love her message about having “pathological empathy” for the reader.
This book is valuable to nearly everyone, no matter what phase of your career you’re in. Everybody writes, as the book says, and we can all do it better.