Digital Body Language

Have you ever found that you unintentionally offended someone with an innocuous message? Or perhaps no one responds to your emails, even when you think they should.

We lose so much meaning and context when we interact online rather than in person. In a world of virtual and hybrid work, it’s not enough to write well. We must also master the non-verbal signals that accompany our words. This book is an essential guide to mastering the subtle ins and outs of writing emails, messages, texts, social media posts, and more.