I spent 10+ years in supply chain and analytics, but now I tell the stories that data doesn’t. I love exposing the hidden logic that makes the world work. Correction: I love discovering the hidden logic that makes the world work, and what I figure out, I love to share. Whether it’s getting kids interested in supply chain (e.g., how the things in the Amazon package actually get to their mailbox) or shedding light on corporate absurdity in funny novels (e.g., Firebrand), I figure that the more we can pull back the curtain and look behind the scenes, the more we can understand—and appreciate—the world around us.
Sometimes, things that are mainstream-popular are mainstream-popular for a reason. Goodnight, Goodnight Construction Site may be the Starbucks of big-truck-oriented kidlit, but every once in a while, you just want a nice, reliable $7 latte instead of a matcha-oat-single-origin-barista-art-cortado out of a chipped vintage teacup.
And, sometimes, your kids want the same book they read at daycare with their friends instead of one of Mom or Dad’s gold or silver nostalgia trips. Luckily, GGCS lives up to its best-selling reputation: it rhymes, the illustrations are pretty, and the dump truck is a girl. It just goes to show that, sometimes, a book doesn’t have to be old to be a classic.
The #1 New York Times bestselling children's book now available in board book!
An unabridged board book for kids version of the bestselling, best-beloved hardcover, perfect for small hands! Even the roughest, toughest readers will want to turn off their engines, rest their wheels, and drift to sleep with this sweet and soothing story. Vibrant illustrations and gentle rhyming text make this construction book for kids a surefire bedtime favorite for truck-crazy kids everywhere.
Can't get enough of these tough trucks? The long-awaited sequel to this bestselling book series, Mighty, Mighty, Construction Site, is now available for preorder!
Look around us—DEI (Diversity, Equity, and Inclusion) is under attack. From challenges to the Voting Rights Act and bans on books to the suppression of history and education, protections and rights are being rolled back. We must all recognize that systemic racism, patriarchy, homophobia, and other forms of discrimination harm not only the oppressed but also those who ostensibly benefit from these structures. It is time to move beyond passive or performative allyship and become proactive Disruptors—individuals willing to stand up and use their voices to advocate for equity and mutual respect.
The ways in which we lead must be examined in order to lead with
compassion and empathy. Traditionally, leaders have used a top-down approach to leadership, very
regimented and militaristic, but we are talking about people not war. So how can one lead a people,
an organization, in a way that is efficient and allows for growth?
Koenig’s approach is less a “heroic”
leadership style but one that is human-centered, seeing humility as strength is key to achieving
goals in a multicultural and complex society.
“A game-changing book that redefines leadership in the modern world.” ―Dr. Marshall Goldsmith, Thinkers50 #1 Executive Coach and New York Times bestselling author of The Earned Life, Triggers, and What Got You Here Won’t Get You There
When veteran executive coach, professor, and ultraendurance champion Urs Koenig signed up to be a NATO peacekeeping commander and United Nations peacekeeper in his fifties, he thought he knew a thing or two about leadership.
What he discovered was a new way of thinking that replaces the top-down, “heroic” leadership of the past with a more human-centered approach that views humility as a…
I'm Professor Emeritus at UCLA and have also been on the faculty of Columbia University and The University of Michigan, where I received my PhD degree. I founded Management Systems Consulting, which works with entrepreneurial firms in the US and globally to scale up, in 1978. I've served on the board of a firm (99 Cents Only Stores) that scaled up and was a NYSE listed firm. I've advised CEOs who have created global champion firms and been recognized as leaders in their space. I've authored or co-authored several books including Creating Family Business Champions; Corporate Culture: The Ultimate Strategic Advantage; Changing the Game; and Leading Strategic Change.
This book is by the founder of a company that has successfully navigated the stages of growth from a start-up to a sustainably successful organization and become a global champion or recognized leader in its space. Accordingly, the book is from the “horse’s mouth.” Schultz and his coauthor take the reader on the journey of the development of one of the classic entrepreneurial successes of our time. He details the challenges, his thinking, and the responses that were made to create the Starbucks of today. The book provided s the reader with a rare opportunity to participate in the Starbucks journey from a vision to the reality of building a great company.
In Pour Your Heart Into It, former CEO and now chairman emeritus Howard Schultz illustrates the principles that have shaped the Starbucks phenomenon, sharing the wisdom he has gained from his quest to make great coffee part of the American experience.
The success of Starbucks Coffee Company is one of the most amazing business stories in decades. What started as a single store on Seattle's waterfront has grown into the largest coffee chain on the planet. Just as remarkable as this incredible growth is the fact that Starbucks has managed to maintain its renowned commitment to product excellence and employee…
In my younger days I was a graphic designer and copywriter, approaching brands largely from a creative viewpoint. Over the years I’ve discovered that creative work is much more powerful when harnessed to business strategy, and business strategy is much more powerful when combined with exceptional creative work. I’ve characterized the gulf between strategy and creativity as the “brand gap,” which has led to eight books on branding and a school for professional mastery called Level C.
It’s a startling question, especially for companies that focus on their own success instead of the success of their customers. But if you’re out to build a lasting brand, it’s the right question to ask. Schrage shows why the goal of innovation should not be to invent a great product but to create a great customer.
According to MIT innovation expert and thought leader Michael Schrage, if you aren’t asking this question, your strategic marketing and innovation efforts will fail.
In this latest HBR Single, Schrage provides a powerful new lens for getting more value out of innovation investment. He argues that asking customers to do something different doesn’t go far enough—serious marketers and innovators must ask them to become something different instead. Even more, you must invest in their capabilities and competencies to help them become better customers.
Schrage’s primary insight is that innovation is an investment…
I have spent most of my adult life using entrepreneurial business practices and principles to redesign and transform nonprofits. From my very first nonprofit organizational acceleration, I was hooked. The wealth one receives from helping other people is so much richer and more satisfying than money–altruism is truly life's greatest pleasure. You know the movie The Sixth Sense where the little kid sees dead people everywhere? I am the same way, except everywhere I look, I see uncaptured opportunities for social impact. I live and breathe social impact strategy, governance, financing, evaluation, and change management. Because by fixing problems in those areas, organizations are able to do more to make the world a better place.
While this book lacks the elegant organization of Collins or the memorable simplicity of Adizes or 4DX, it is stuffed with valuable wisdom.
It will be the longest read for your team, but it will make all of you better managers and give you specific traction points for organizational development and culture building. One of its fundamental points is particularly powerful for all of us: assume good intent.
The revolutionary book that teaches you how to use the cutting edge of human psychology to build high performing workplace cultures. Too often, great cultures feel like magic. While most leaders believe culture is critical to success, few know how to build one, or sustain it over time. What if you knew the science behind the magic-a science so predictive and powerful that you could transform your organization? What if you could use cutting edge psychology to unlock people's innate desire to innovate, experiment, and adapt? In Primed to Perform, Neel Doshi and Lindsay McGregor show you how to do…
Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer.
Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences.
While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer's remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of…
As a business development coach and mentor with a strong background in sales and marketing roles in the SME and small business world, I have always been passionate about learning as much as I can about what works well in sales and marketing. Practicing what I preach has always been important, and I love books that align with my belief that sales and marketing need not be complex or onerous to get results. From my experience Small Business Owners do not have the band width to wade through complex marketing speak, they appreciate it when it is straight forward and simple.
I love this book because it made me really think about my own Purple Cow! I wondered what makes me remarkable and likely to stand out from the competition. Reading it, made me question whether I was getting that across in my marketing or not. I love Seth Godin’s writing style. I like his creativity and his point you are either remarkable or invisible.
After reading this book, I began questioning myself and my clients more, and I started noticing businesses that have a clear purple cow. Putting a Purple Cow into everything you do is something that I found easy to remember. I love the simple genius of this message.
You're either a Purple Cow or you're not. You're either remarkable or invisible. Make your choice.
What do Apple, Starbucks, Dyson and Pret a Manger have in common? How do they achieve spectacular growth, leaving behind former tried-and-true brands to gasp their last? The old checklist of P's used by marketers - Pricing, Promotion, Publicity - aren't working anymore. The golden age of advertising is over. It's time to add a new P - the Purple Cow.
Purple Cow describes something phenomenal, something counterintuitive and exciting and flat-out unbelievable. In his new bestseller, Seth Godin urges you to put a…
I'm a writer, lecturer, biologist, ecologist, and two-time Fulbright Scholar (to India and Malaysia). I'm now a fiction writer, but basically I’ve always been a storyteller who writes in a historical framework. While I feel an almost compulsive obligation to keep faith with the facts, my main objective is to tell a story—as dramatically and suspensefully and entertainingly as I can. My first non-fiction book, Papyrus: the Plant that Changed the World, tells the story of a plant that still evokes the mysteries of the ancient world while holding the key to the world’s wetlands and atmospheric stability. It changed the world as did all five of the plants on my list below.
The coffee industry dominated and molded the economy, politics, and social structure of entire countries.
Beginning as an Arab medicinal drink for the elite, coffee became the favored modern global stimulant of the blue-collar worker. On the dark side, its monocultural avatar has led to the oppression and land dispossession of indigenous peoples.
In Latin America it created vast wealth next to dire poverty, leading to repressive military dictatorships, revolts, and bloodbaths. And it continues to transform the world today. Welcomed news by the burgeoning world’s drinkers is the finding that coffee consumption can be good for you, reducing the incidence of liver cancer, as well as lowering suicide attempts.
First published in 1999, Uncommon Grounds tells the story of coffee from its discovery on a hill in ancient Abyssinia to the advent of Starbucks and the coffee crisis of the 21st century. Mark Pendergrast uses coffee production, trade, and consumption as a window through which to view broad historical themes: the clash and blending of cultures, slavery, the rise of brand marketing, global inequities, fair trade, revolutions, health scares, environmental issues, and the rediscovery of quality.
As the scope of coffee culture continues to expand,Uncommon Grounds remains more than ever a brilliantly entertaining guide to one of the world's…
