Why did I love this book?
You know how people say ‘it’s business, it’s not personal’? Well that’s just wrong, business is personal because it’s made up of people – people with lives, families, hopes, fears, and dreams.
The authors argue that one of the main problems with our workplaces is that there isn’t enough compassion at work. Workplaces rob their employees of humanity and motivation, which has a negative effect on employee wellbeing, but also organizational potential. I have seen this in my own research and I have to say I couldn’t agree more.
The authors do a great job showing us that compassion isn’t a so-called ‘soft’ value, but a hard-core business strategy. The book’s strength is that it also works as a handbook for organizations to become more compassionate and caring.
1 author picked Awakening Compassion at Work as one of their favorite books, and they share why you should read it.
Caring Is a Competitive Advantage
Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization—because ultimately, as they write, “Compassion is an…