Why did I love this book?
W. Edwards Deming was an original quality and productivity expert in the US during World War II, and the important period afterward for supply chains and the US economy. His principles ring true today in a global supply chain and US economy that is often looking for easy answers to problems that can be solved through foundational principles in culture, management, and statistics. Rather than splashy, quips and anecdotes, Deming offers approaches that led to the United States becoming the world's most productive and people-centered economy in the world, but now that is lost. In reading Deming, we can gain what was lost.