Actionable Agile Metrics for Predictability

I used to wonder why I “always” chose the wrong line—at the gas pump, the grocery store, and airport security. Then, I read this book and learned about Little’s Law. That changed how I saw the world. Instead of always looking for the shortest line, I learned to look for the line with the fastest throughput. 

Seeing the world differently matters even more if we want effective product development—especially when the problem requires multiple teams to collaborate. The more collaboration we need across teams, as in a program of work, the more we need to look for throughput.  

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