The best books for fixing more (and breaking less) at work

Picked by Frances Frei and Anne Morriss

Book cover of Right Kind of Wrong: The Science of Failing Well

Book cover of Scaling People: Tactics for Management and Company Building

Book cover of The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder

Book cover of DEI Deconstructed: Your No-Nonsense Guide to Doing the Work and Doing It Right

Book cover of Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot

What did I love about each book?

List by Frances Frei and Anne Morriss

Why are we passionate about this?

We are scholars and writers, coaches and company builders, optimists, and (on our best days) accelerators of action. It’s been the privilege of our lives to work as change agents at some of the world’s most influential companies—and with some of the world’s most inspiring business leaders. But at the core of our identities, we are educators, which is why we write books about leadership. We believe that what we’ve learned in the process of changing things can be useful to anyone who seeks to lead, particularly now, when the scale and complexity of our shared challenges can seem overwhelming.

The books I picked & why

Right Kind of Wrong: The Science of Failing Well

By Amy C Edmondson,

Why did I love this book?

This book changed our relationship with failure. We stopped seeing failure as something to avoid at all costs, an idea that was wired into us at a young age.

In our work with organizations, we’ve also observed that a willingness to experiment and “fail wisely,” in the author’s words, is part of the foundation for effective leadership. This book shows you how to take smart risks while preventing avoidable harms.

Right Kind of Wrong: The Science of Failing Well

By Amy C Edmondson,

Why should I read it?

2 authors picked Right Kind of Wrong as one of their favorite books, and they share why you should read it.

What is this book about?

Shortlisted for the Financial Times and Schroders Business Book of the Year

A revolutionary guide that will transform your relationship with failure, from the pioneering researcher of psychological safety and award-winning Harvard Business School professor Amy Edmondson.

We used to think of failure as the opposite of success. Now, we’re often torn between two “failure cultures”: one that says to avoid failure at all costs, the other that says fail fast, fail often. The trouble is that both approaches lack the crucial distinctions to help us separate good failure from bad. As a result, we miss the opportunity to fail…

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Scaling People: Tactics for Management and Company Building

By Claire Hughes Johnson,

Why did I love this book?

This is the book we find ourselves recommending most frequently.

For context, Hughes Johnson helped grow Stripe into the dominant, high-flying payments company it is today. The book captures everything she’s learned about company building and creating the conditions for people to thrive at scale.

It’s an essential resource for anyone working to make their organizations work better. Whatever problem you’re tackling, Hughes Johnson has probably solved it – and documented what she did and learned in this book.

Scaling People: Tactics for Management and Company Building

By Claire Hughes Johnson,

Why should I read it?

1 author picked Scaling People as one of their favorite books, and they share why you should read it.

What is this book about?

From a Stripe and Google executive, a practical guide to company building and scaling the most important resource it has: its people.

A leader at both Google and Stripe from their early days, Claire Hughes Johnson has worked with founders and company builders to try to replicate their success. The most common questions she's asked are not about business strategy-they're about how to scale the operating structures and people systems of a rapidly growing startup.

Scaling People is a practical and empathetic guide to being an effective leader and manager in a high-growth environment. The tactical information it puts forward-including…

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Genres

Business

The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder

By Robert I Sutton, Huggy Rao,

Why did I love this book?

This book speaks directly to our tender, beating operator hearts. In operations you’re taught to eliminate waste, and this book teaches you how to eliminate infuriating waste.

The things that make work harder often seem oddly intransigent, as if liquid cement were poured on them. In fact, they can be much more movable than they appear. Written with clarity, humor, and wisdom, this wonderful book shows you precisely how to remove the friction.

The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder

By Robert I Sutton, Huggy Rao,

Why should I read it?

1 author picked The Friction Project as one of their favorite books, and they share why you should read it.

What is this book about?

'Hard to put down and easy to like' - Tim Harford, author of The Data Detective and host of Cautionary Tales

No organization is totally free from destructive friction; the forces that make it harder, more
complicated and sometimes downright impossible to get things done. Drawing on years of research and featuring case studies on the likes of Uber, Netflix and Boeing, The Friction Project teaches readers how to become 'friction fixers'.
Stanford professors Sutton and Rao unpack how we should think and act like trustees of others' time. They provide friction forensics to help readers identify where to avert…

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Forensic science

Genres

Business

DEI Deconstructed: Your No-Nonsense Guide to Doing the Work and Doing It Right

By Lily Zheng,

Why did I love this book?

We love to win. In all the flux and churn of the DEI debate, one thing that’s getting lost is that DEI done right helps organizations to win.

But well-intentioned DEI efforts can still sometimes do the opposite, causing more harm than good. How could this happen? The simplest answer is that there are still some managers out there who haven’t read this excellent book.

It’s highly practical, deeply insightful, and a must-read for anyone looking to get more out their workforce with dignity and excellence.

DEI Deconstructed: Your No-Nonsense Guide to Doing the Work and Doing It Right

By Lily Zheng,

Why should I read it?

1 author picked DEI Deconstructed as one of their favorite books, and they share why you should read it.

What is this book about?

The definitive comprehensive and foundational text for critically analyzing and applying actionable DEI techniques and strategies, written by one of LinkedIn’s most popular experts on DEI.

The importance of diversity, equity, and inclusion in the workplace cannot be understated. But when half-baked and under-developed strategies are implemented, they often do more harm than good, leading the very constituents they aim to support to dismiss DEI entirely.

DEI Deconstructed analyzes how current methods and “best practices” leave marginalized people feeling frustrated and unconvinced of their leaders’ sincerity, and offers a roadmap that bridges the neatness of theory with the messiness of…

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Genres

Business

Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot

By Matt Abrahams,

Why did I love this book?

It turns out that leaders make the biggest difference, not in their scripted remarks, but in the unscripted moments. But we are often left wishing that we had handled these moments differently, a phenomenon James Joyce referred to as afterwit.

This gift of a book provides all the guidance you need to reduce afterwit and prepare for unscripted moments in work and life. We think faster and talk smarter since implementing the ideas in this fantastic book.

Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot

By Matt Abrahams,

Why should I read it?

1 author picked Think Faster, Talk Smarter as one of their favorite books, and they share why you should read it.

What is this book about?

Develop the life-changing ability to excel in spontaneous communication situations—from public speaking to interviewing to networking—with these essential strategies from a Stanford lecturer, coach, and host of the popular Think Fast, Talk Smart The Podcast.

Many of us dread having to convey our ideas to others, often feeling ill-equipped, anxious, and awkward. Public speaking experts help by focusing on planned communication experiences such as slide presentations, pitches, or formal talks. Yet, most of our professional and personal communication occurs in spontaneous situations that creep up on us and all too often leave us flustered and stumbling for words. How can…

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