The Friction Project
Book description
'Hard to put down and easy to like' - Tim Harford, author of The Data Detective and host of Cautionary Tales
No organization is totally free from destructive friction; the forces that make it harder, more
complicated and sometimes downright impossible to get things done. Drawing on years of research…
Why read it?
1 author picked The Friction Project as one of their favorite books. Why do they recommend it?
This book speaks directly to our tender, beating operator hearts. In operations you’re taught to eliminate waste, and this book teaches you how to eliminate infuriating waste.
The things that make work harder often seem oddly intransigent, as if liquid cement were poured on them. In fact, they can be much more movable than they appear. Written with clarity, humor, and wisdom, this wonderful book shows you precisely how to remove the friction.
From Frances and Anne's list on fixing more (and breaking less) at work.
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