Communicating with Grace and Virtue

In discussing difficult issues with those close to us we all know the importance of listening, empathy, and the power of stories. However, is it possible to do this when communicating via text, email, or Facebook?  What Schultze has taught me is how to utilize these communication skills not only in face-to-face encounters but also when discussing issues via social media. How can I discern which media platform is best suited for sharing my opinions or perspective on potentially divisive issues? While social media is often cast as a source of our collective incivility, this book gives hope that it… show more.