The Trusted Advisor

By David H. Maister, Charles H. Green, Robert M. Galford

Book cover of The Trusted Advisor

Book description

Integrating detailed analysis, illuminating examples, and a hands-on approach, this practical business handbook explores the essential components and benefits of developing trust-based relationships in the corporate world.

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Why read it?

1 author picked The Trusted Advisor as one of their favorite books. Why do they recommend it?

This was the book that really got me thinking about consultancy, professional services and that broad category of work that you get paid to help people because of what you know. The central topic of this book is trust. Now we all understand what trust is – or at least we think we do. But when faced with the challenge of building trust many of us stumble. This book breaks trust down into its component parts and explores how you can use this understanding to build trust. Trust building is essential whenever you offer service to someone else, especially when…

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