Interviewing Users
Book description
Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights…
Why read it?
1 author picked Interviewing Users as one of their favorite books. Why do they recommend it?
Listening to users is essential to product design and development, full stop. Interviews allow us to understand who uses our products and the contexts our products fit into, and Steve Portigal demonstrates how to do it like a pro in Interviewing Users. Steve breaks down every angle of the interview process, from planning to conducting to documentation. (I particularly love Steve’s approach to the interview field guide in chapter 3!)
From Gregg's list on understanding user research.
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