Creating Public Value

By Mark H. Moore,

Book cover of Creating Public Value: Strategic Management in Government

Book description

A seminal figure in the field of public management, Mark Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates…

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Why read it?

1 author picked Creating Public Value as one of their favorite books. Why do they recommend it?

Creating Public Value was published in the 1990s but it is, I think, still the best text for explaining what governments (should) do. 

The overarching goal of managers of businesses is to create shareholder value. This is more important even than making profits. As many tech firms have shown, it is possible businesses that have not made a profit for ten years or more to have enormous share valuations.

Moore’s theory is that public sector managers do something similar. They have to take the scarce resources available to them and create services that are valued by the public. The aim…

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