Not many people know that I was so timid as a child; I used to burst into tears if I had to ask for something in a store. Now, I am known for my “out there” presentation style and mastery of words. Since 1982, I have been working with individuals and groups to help them get better at persuading, solving conflicts, and having inspiring relationships. So, how can you be a nice, caring person and still be persuasive, even with the most skeptical of people? These books helped me do this.
Many people are just too nice; they don’t know how to influence, negotiate, or even ask for what they want. So, only the aggressive people win. Now, here’s a book to solve that problem.
This book helps you influence people one-on-one, in groups, and even in mass communication by showing you how to match their unconscious Motivation Triggers to gain their attention without being aggressive or manipulative. It gives practical strategies to increase your impact, improve relationships, and reduce conflicts. Learn which words open minds and which words close them. Have meaningful conversations so you can avoid confrontations. Words That Change Minds is available in 20 languages.
This book helped me recall and explain the times when I really made a positive impact. It really IS about telling a compelling story.
I learned that I didn’t have to be a powerhouse; just tell the story in a way that makes a difference. It taught me how to gauge what level of influence I really have with people from lowest to highest: Compliance, Participation, Buy-In, Leadership, and Visionary.
Instead of working with a team who are merely complying or participating at best, which means as a leader, I have to constantly check if the work has been done and done correctly, I can trust my colleagues to self-manage, deliver high-quality work and be a real part of our team.
Life is about human connection and leadership is the influential tool used in the attainment of unparalleled success. In this unique approach, you will learn how to get your business to the top echelon from the inside out and get your team striving to give the best of themselves. How? Maximize your Return on Influence while learning how to lead in a manner that will capture attention. Communicating in an inspiring and creative way can increase both morale and productivity. In the modern global marketplace, career options are virtually endless and finding and keeping valuable employees can be akin to…
I love this book because his techniques are so practical and easy to use.
I re-read his book when I was in the middle of a difficult business negotiation over Zoom and email and followed his directions step by step. This led to a positive outcome for both of us.
He makes sure that you are very clear on what is essential for you, enables you to figure out the sometimes hidden motivations of the other person, and guides you through on what to say and do next. I will go through it again the next time I am preparing a negotiation.
A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.
'Riveting' Adam Grant 'Stupendous' The Week 'Brilliant' Guardian ____________________________ After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.
It’s weird to recommend this book to get better at persuading. But if I had read it before presenting new ideas, I would have saved thousands of dollars in development costs and shortened the time it took to persuade others to back me. His main idea is “The minimum viable product.”
So, instead of spending too much time and money developing my idea before talking to anyone, trying to make it perfect, I showed a 2-slide mockup of the idea to a friend, who said “I would NEVER use this. It takes up too much time. I just want something quick and dirty to help me write a persuasive email.” Wow! Her comment blew my mind and prevented me from spending a fortune on an impractical tool.
'The Lean Startup changes everything.' - Harvard Business Review
----------
Most new businesses fail. But most of those failures are preventable.
The Lean Startup is a new approach to business that's being adopted around the world. It is changing the way companies are built and new products are launched.
Essential reading for any ambitious entrepreneur, The Lean Startup will teach you to identify what your customers really want. You'll learn how to test your vision continuously, adapting and adjusting before it's too late.
With over a million copies sold across the globe, now is your time…
Firstly, Suzannah makes a case for why all of us should seek out opportunities to make presentations and what can happen to our careers if we don’t, and then she shows exactly how to make presentations that get results!
I love her way of showing how to focus on the audience and what they need and want. This is important as I have noticed how quickly I and other people get bored by boring presenters. Her Diamond presentation structure gave me an easy, quicker way to create a great presentation. And I really love her 5-Step Business Storytelling Structure: Who, Problem, Solution, Execution, Results. This is a great way to focus on the client and demonstrate, without bragging, why they need what I have to offer.
I have read this book so many times! It changed how I communicate with people operating from the Traditional Male Model or the Traditional Female Model.
She explains that someone’s Operating Metaphor can be “Life is a game” or “Life is like a traditional classroom”. Game players want to win, and students want to get a great evaluation or pass an exam, so I need to shift my communication style for each.
And who knew that women and men have different definitions of common terms? A lie is either: “Saying something that is not true” or “Something that is not true and harmful!” This book showed me how specifically to develop my flexibility and stop being so judgy!
Communications guru Suzette Haden Elgin bridges the gender gap. In this groundbreaking book, the internationally acclaimed author of The Gentle Art of Verbal Self--Defense helps you anticipate and avoid the frustrating conversational knots in which men and women all too often find themselves entangled. Picking up where other authors leave off, Suzette Haden Elgin arms you with her proven techniques for dealing effectively with verbal confrontation in your personal and professional lives. She zeroes in on how to: aeo Identify the differences between womena s and mena s perceptions of the world and avoid the dangerous semantic traps they create…
Charley Byrne isn’t really living. She hunkers down in her apartment above the bookstore she manages, until quirky activist Xander Wallace lures her out of social exile with the prospect of friendship and romance. Charley joins Xander’s circle of diverse friends and thrives, even leaving her comfort zone to join protests in a city struggling with social justice ills.
But the new friendships bring back-to-back betrayals that threaten the bookstore—Charley’s haven—and propel her into a dangerous depression, in a stark reminder that friendship has the power to destroy as well as save lives. Can her friends save the store? And Charley?
"A beautifully crafted story of friendship and self-discovery set amidst the harsh realities of today's world. Superb!" -Eileen O'Finlan, author of Erin's Children
Charley Byrne isn't really living. At age 29, she hunkers down in her apartment above the bookstore she manages, afraid of a 7-year curse. Then quirky activist Xander Wallace lures her out of social exile with the prospect of friendship and romance. Charley joins Xander's circle of friends diverse in their heritage, race, gender and sexual orientation. She thrives, even leaving her comfort zone to join protests in a city struggling with social justice ills.
