In my younger days I was a graphic designer and copywriter, approaching brands largely from a creative viewpoint. Over the years I’ve discovered that creative work is much more powerful when harnessed to business strategy, and business strategy is much more powerful when combined with exceptional creative work. I’ve characterized the gulf between strategy and creativity as the “brand gap,” which has led to eight books on branding and a school for professional mastery called Level C.
My goal was to write a book that busy professionals could finish on a short plane ride, but still go deeper with every re-read. I used the visual language of the boardroom—charts, diagrams, illustrations, and the fewest number of words—to present the first unified theory of brand. Here you’ll learn the five critical disciplines for bridging the gap between business strategy and customer experience. Over 25 million people have read the book so far, and it’s now the basis of a popular certificate program called Level C.
Positioning started as a brochure in early 1970, then grew into a book that changed the face of marketing. Ries and Trout pioneered a concept they called positioning, which in my view is the foundation of any brand. If you can grasp the simple truths in this book, you’ll understand what 90% of marketing people don’t—that the brand is in the minds of customers, not companies.
The first book to deal with the problems of communicating to a skeptical, media-blitzed public, Positioning describes a revolutionary approach to creating a "position" in a prospective customer's mind-one that reflects a company's own strengths and weaknesses as well as those of its competitors. Writing in their trademark witty, fast-paced style, advertising gurus Ries and Trout explain how to:
Make and position an industry leader so that its name and message wheedles its way into the collective subconscious of your market-and stays there
Position a follower so that it can occupy a niche not claimed by the leader
Avoid letting…
After Positioning, this is the most influential book in brand innovation. The authors show how scrappy startups can disrupt incumbents with products and services that seem “not good enough” at first, but end up reordering an entire industry. They also show how incumbents can defend against such aggressive moves. A seminal work.
An innovation classic. From Steve Jobs to Jeff Bezos, Clay Christensen's work continues to underpin today's most innovative leaders and organizations. A seminal work on disruption--for everyone confronting the growth paradox. For readers of the bestselling The Innovator's Dilemma--and beyond--this definitive work will help anyone trying to transform their business right now. In The Innovator's Solution, Clayton Christensen and Michael Raynor expand on the idea of disruption, explaining how companies can and should become disruptors themselves. This classic work shows just how timely and relevant these ideas continue to be in today's hyper-accelerated business environment. Christensen and Raynor give advice…
Senge brought systems thinking—what he calls “the fifth discipline”—to the world of business management. There are very few single-brand companies, so leaders need to learn the skills for managing multiple brands as a system instead of as a simple collection of brands. While this book is not about branding per se, you’ll learn a lot about thinking in systems instead of reacting to challenges independently of one another.
One of the seminal management books of the past 75 years, The Fifth Discipline is an international multi-million-copy bestseller. Written in an engaging and accessible way, with diagrams and illustrations, it will change the way you think and therefore way you and your team grows and develop. In the long run, the only sustainable source of competitive advantage is your organisation's ability to learn faster than its competitors....
'Senge explains why the learning organization matters, provides an unvarnished summary of his management principals, offers some basic tools for practicing it, and shows what it's like to operate under this system.…
It’s a startling question, especially for companies that focus on their own success instead of the success of their customers. But if you’re out to build a lasting brand, it’s the right question to ask. Schrage shows why the goal of innovation should not be to invent a great product but to create a great customer.
According to MIT innovation expert and thought leader Michael Schrage, if you aren’t asking this question, your strategic marketing and innovation efforts will fail.
In this latest HBR Single, Schrage provides a powerful new lens for getting more value out of innovation investment. He argues that asking customers to do something different doesn’t go far enough—serious marketers and innovators must ask them to become something different instead. Even more, you must invest in their capabilities and competencies to help them become better customers.
Schrage’s primary insight is that innovation is an investment…
Marketing psychologist Kit Yarrow explains how technology has rewired our brains, making us more individualistic, isolated, emotional, and distrustful. This is not a pessimistic book—it’s a practical guide to addressing customers’ desires and insecurities in a time of deep cultural shifts. Not only has she done her homework, but she also presents the results with lightness and clarity.
Take a glimpse into the mind of the modern consumer A decade of swift and stunning change has profoundly affected the psychology of how, when, and why we shop and buy. In Decoding the New Consumer Mind, award-winning consumer psychologist Kit Yarrow shares surprising insights about the new motivations and behaviors of shoppers, taking marketers where they need to be today: into the deeply psychological and often unconscious relationships that people have with products, retailers, marketing communications, and brands. Drawing on hundreds of consumer interviews and shop-alongs, Yarrow reveals the trends that define our transformed behavior. For example, when we…
StairWell is the second volume of The English Cantos, where the Poet leaves the confines of Hell’s hospital ward and enters Purgatory. Following in the footsteps of Dante Alighieri, the Poet must climb the staircase to the Chapel of St. Luke, at once a real place of solace and sacredness in the midst of the blighted hospital, but also a metaphysical plane, accessible only to those who may pass the trials and tribulations of the purgatorial ascent.
On the journey, the Poet will meet figures both from his personal life, and those more well known, all fighting their own battles of self-improvement.
Combining deep psychology with the fantastical grandeur of an Arthurian legend, StairWell explores the fragility and wickedness of the human condition balanced with the transformational powers of Hope and Faith.
From the misery of Hell’s corrupted wards, to the mountain of personal transcendence…
StairWell is the second volume of The English Cantos, where the Poet leaves the confines of Hell’s hospital ward and enters Purgatory. Following in the footsteps of Dante Alighieri, the Poet must climb the staircase to the Chapel of St. Luke, at once a real place of solace and sacredness in the midst of the blighted hospital, but also a metaphysical plane, accessible only to those who may pass the trials and tribulations of the purgatorial ascent.
On the journey, the Poet will meet figures both from…
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