The best books to learn about communicating across differences

Why am I passionate about this?

I have been a Professor of Communication Studies for decades and I strongly believe that the quality of our communication is inescapably tied to the quality of our lives. For me, communication and intercultural experiences have always been marked by serendipity. Serendipities are unexpected finds or discoveries that eventually turn out to be insightful, pleasant, and stimulating even when they are difficult at the time. My time interacting with others in different regions of the U.S., Europe, and Asia has provided for surprising, scary, joyful, and frustrating experiences that have been full of serendipity. I hope that in reading these books you will also harvest serendipity. 


I wrote...

Among Cultures: The Challenge of Communication

By Bradford Hall, Patricia O. Covarrubias, Kristin A. Kirschbaum

Book cover of Among Cultures: The Challenge of Communication

What is my book about?

We, as humans, are at heart storytellers. This book is grounded in the idea that people make sense of their world through a process of choosing and telling narratives to themselves and others. We use stories and commentary to explain the challenges of intercultural communication. Each chapter begins with a guiding question and a narrative that illustrates a particular intercultural challenge and provides context to discuss ideas for understanding and navigating the multicultural world in which we live.

The book explores the nature of culture, the role of identity, worldviews, and values in communication. It illustrates challenges in both verbal and nonverbal communication and investigates the nature of conflict, prejudice, and how to deal ethically and effectively with differences in a wide variety of settings.

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The books I picked & why

Book cover of Language in Thought and Action

Bradford Hall Why did I love this book?

Any edition of this book would be great. This book was an inspiration for a class I teach on the interwoven nature of language, thought, and action. I love the way this book pulls back the curtain on things we do every day in our communication with others. It also provides a great foundation for accepting and enjoying human differences.   

By S.I. Hayakawa, Alan R. Hayakawa,

Why should I read it?

2 authors picked Language in Thought and Action as one of their favorite books, and they share why you should read it.

What is this book about?

In an era when communication has become increasingly diverse and complex, this classic work on semantics—now fully revised and updated—distills the relationship between language and those who use it.

 

Renowned professor and former U.S. Senator S. I. Hayakawa discusses the role of language in human life, the many functions of language, and how language—sometimes without our knowing—shapes our thinking in this engaging and highly respected book. Provocative and erudite, it examines the relationship between language and racial and religious prejudice; the nature and dangers of advertising from a linguistic point of view; and, in an additional chapter called “The Empty…


Book cover of The Dance of Life: The Other Dimension of Time

Bradford Hall Why did I love this book?

Hall (no relation) has written many classic books on the often hidden impact of culture on our interactions. I found this book to have not only a nice review of some important earlier ideas, but an intriguing way of seeing how the often taken-for-granted ideas of time and culture impact our expectations and what we consider reasonable.  

By Edward T. Hall,

Why should I read it?

1 author picked The Dance of Life as one of their favorite books, and they share why you should read it.

What is this book about?

"Hall, whose Beyond Culture and The Silent Language won a wider readership, has written a ground-breaking investigation of the ways we use and abuse time, rich in insights applicable to our lives. Business readers will enjoy the cross-cultural comparison of American know-how with practices of compartmentalized German, centralized French, and ceremonious Japanese firms."  —Publishers Weekly

In his pioneering work The Hidden Dimension, Edward T. Hall spoke of different cultures' concepts of space. Now The Dance of Life reveals the ways in which individuals in culture are tied together by invisible threads of rhythm and yet isolated from each other by…


Book cover of The Anatomy of Peace: Resolving the Heart of Conflict

Bradford Hall Why did I love this book?

Whether we are dealing with interpersonal or intergroup relationships it is easy to slip into an oppositional perspective when it comes to others. Regardless of what the sources of difference are, this book provides insights that can help anyone communicate more productively and lead successfully. I also love the narrative style in which the insights are imparted.  

By The Arbinger Institute,

Why should I read it?

3 authors picked The Anatomy of Peace as one of their favorite books, and they share why you should read it.

What is this book about?

From the authors of Leadership and Self-Deception (over 2 million copies sold) comes a new edition of this bestseller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations.

What if conflicts at home, at work, and in the world stem from the same root cause? What if we systematically misunderstand that cause? And what if, as a result, we unwittingly perpetuate the very problems we think we are trying to solve?

The Anatomy of Peace uses a fictional story of an Arab and a Jew—both of…


Book cover of The Righteous Mind: Why Good People Are Divided by Politics and Religion

Bradford Hall Why did I love this book?

The divides Haidt talks about have continued to grow. If you are looking for a book that gives insight into the differences built into many of our political conflicts, this book will deliver them. I particularly like the fourth chapter, but the whole book helps to show how people coming from what seems like polar opposite sides can both be reasonable. This understanding is an important first step in communicating across differences. 

By Jonathan Haidt,

Why should I read it?

16 authors picked The Righteous Mind as one of their favorite books, and they share why you should read it.

What is this book about?

'A landmark contribution to humanity's understanding of itself' The New York Times

Why can it sometimes feel as though half the population is living in a different moral universe? Why do ideas such as 'fairness' and 'freedom' mean such different things to different people? Why is it so hard to see things from another viewpoint? Why do we come to blows over politics and religion?

Jonathan Haidt reveals that we often find it hard to get along because our minds are hardwired to be moralistic, judgemental and self-righteous. He explores how morality evolved to enable us to form communities, and…


Book cover of Words That Hurt, Words That Heal: How the Words You Choose Shape Your Destiny

Bradford Hall Why did I love this book?

This book shares insights and short vignettes that really bring home the power of words and it always leaves me inspired to see and treat others with greater respect. I also appreciate that it goes beyond just pointing out the many problems that can exist in our communication with others, but provides some ideas for how to communicate in ways that can help us, and others, heal from words that have done damage to our sense of self. 

By Joseph Telushkin,

Why should I read it?

1 author picked Words That Hurt, Words That Heal as one of their favorite books, and they share why you should read it.

What is this book about?

From the New York Times bestselling author of Rebbe comes this newly revised edition of Words That Hurt, Words That Heal—an invaluable guide in how choosing the right words can enrich our relationships and give us insight to improve every facet of our lives.

“I don’t know anyone whose life would not be blessed by this book.”—Rabbi Harold S. Kushner, author of When Bad Things Happen to Good People and Nine Essential Things I’ve Learned About Life

Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he…


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Today Was A Good Day: A Collection of Essays From The Heart Of A Neurosurgeon

By Edward Benzel,

Book cover of Today Was A Good Day: A Collection of Essays From The Heart Of A Neurosurgeon

Edward Benzel Author Of Today Was A Good Day: A Collection of Essays From The Heart Of A Neurosurgeon

New book alert!

Why am I passionate about this?

Coming from the perspective of a neurosurgeon, I have witnessed many successes and failures over more than four decades. I recognized decades ago that communication with patients at a level that involves emotions is a necessary part of being a complete physician. This involves being empathetic and, henceforth, digging deep to find the strength to be transparent, vulnerable, compassionate, understanding, and, when needed, forceful (some would call this paternalism). Although the five books I have chosen to highlight vary widely in content, they have one common theme – finding within us the will and wherewithal to succeed.

Edward's book list on awakening of the strengths that are hidden deep inside each of us

What is my book about?

My book is a collection of monthly Editor-in-Chief letters to the readership of World Neurosurgery, a journal that I edit. Each essay is short and sweet. The letters were written for neurosurgeons but have been re-edited so that they apply to all human beings. They cover topics such as leadership, empathy, vulnerability, stress, burnout, and on and on…. These essays are relevant for all who strive to craft a better version of themselves.

Life lessons learned by the author during his 40+ year neurosurgery career are shared and translated into real-life scenarios. Between the covers are many lessons that are derived from the experiences of the author and then applied to all humans. The mastering of these lessons should translate into a sense of pride and satisfaction. In keeping with the theme of the book, this process should culminate in the feeling at the end of the day that ‘Today was, indeed, a good day.’

Today Was A Good Day: A Collection of Essays From The Heart Of A Neurosurgeon

By Edward Benzel,

What is this book about?

About the Book
Today Was A Good Day: A Collection of Essays From The Heart Of A Neurosurgeon features many topics that pertain to how neurosurgeons interact with others and how each of us can use introspection to modify how we are using tools and strategies such as empathy, respect, stress management, and much more.
This book provides some insights into leadership, effective communication, and fulfillment from the perspective of a neurosurgeon, and it causes the reader to think about and consider many, many attributes of a leader.
We all want to have a good day. This book provides strategies…


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Interested in communication, conflict management, and the English language?

10,000+ authors have recommended their favorite books and what they love about them. Browse their picks for the best books about communication, conflict management, and the English language.

Communication Explore 63 books about communication
Conflict Management Explore 15 books about conflict management
The English Language Explore 34 books about the English language