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Maureen P. Duffy
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Overcoming Mobbing: A Recovery Guide for Workplace Aggression and Bullying 1st Edition

by Maureen Duffy Ph.D. (Author), Len Sperry Ph.D. (Author)
4.6 4.6 out of 5 stars 99 ratings
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Research shows that as many as 37% of American workers have experienced workplace abuse at some time in their working lives. Mobbing, a form of abuse in which individuals, groups, or organizations target a single person for ridicule, humiliation, and removal from the workplace, can lead to deteriorating physical and mental health, violence, and even suicide.

Overcoming Mobbing is an informative, comprehensive guidebook written for the victims of mobbing and their families. In an engaging and reader-friendly style, mobbing experts Maureen Duffy and Len Sperry help readers to make sense of the experience and mobilize resources for recovery. The authors distinguish mobbing from bullying-in that it takes place within organizational or institutional settings-and demonstrate how mobbing is not about the occasional negative experience at work; rather, mobbing involves ongoing negative acts, both overt and covert, that over time erode workers' confidence in themselves and in their workplaces. Demystifying the experience of mobbing through the use of examples and case studies, Overcoming Mobbing provides effective strategies for recovery from mobbing as well as for prevention. More than a simple self-help book, this guide offers a detailed presentation of the causes and consequences of mobbing, helps readers avoid falling into the trap of misplacing blame, and holds organizations at the center of responsibility for preventing this devastating type of abuse. In addition to those who have experienced mobbing, this book is an invaluable resource for workplace managers and human resources personnel who wish to prevent or reverse mobbing within their own professional settings.
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Previous page
  1. ISBN-10
    9780199929559
  2. ISBN-13
    978-0199929559
  3. Edition
    1st
  4. Publisher
    Oxford University Press
  5. Publication date
    January 10, 2014
  6. Language
    English
  7. Dimensions
    9.3 x 1 x 6.2 inches
  8. Print length
    256 pages
  9. See all details
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Editorial Reviews

Review

"This is a very important and useful contribution to the literature on mobbing, bullying, and emotional abuse at work. Employee relations and mental health practitioners, mobbing targets and their families, scholars, and advocates alike will benefit from its command of the relevant research, on-the-ground understanding of the workplace, and practical application. I will be adding it with enthusiasm to my short list of recommended books on this topic." -- David C. Yamada, Professor of Law and Director, New Workplace Institute, Suffolk University Law School

"Duffy and Sperry demonstrate that mobbing is one dark side of organizational life. Interpersonal dynamics make it all too easy for an individual to become the object of in-group harassment, and if the organization's leadership is blind to the reality of mobbing, the stage is set for destructive results. This book provides a useful map of the territory and offers a practical view for assessing and managing mobbing as it occurs." -- Dr. Joseph Yeager, SommerYeager, LLC, and Developer of the Sommer Survey (SommerYeager.com)

"Whatever the subject, the people most worth looking to for practical advice are those with the deepest, soundest, most thorough understanding of it. Duffy and Sperry demonstrated such understanding of workplace mobbing in their earlier, more theoretical book, Mobbing (OUP, 2012). The advice they offer here will be invaluable to mobbing targets, their family members and friends, indeed to anyone interested in fostering decency and fairness at work." -- Kenneth Westhues, PhD, Professor Emeritus, Sociology & Legal Studies, University of Waterloo, Canada

"Mobbing is prevalent, abusive, and preventable. Duffy and Sperry explain clearly what mobbing is-and how employees, managers, and boards can challenge a widespread scourge that destroys lives and damages successful corporate cultures. If you care about the future of humanity and our economy, you should read this book." -- Eleanor Bloxham, CEO of The Value Alliance and Corporate Governance Alliance

"This book concentrates on mobbing in the workplace, but also discusses bullying since they are related aggressions. Of particular interest are chapters on mobbing recovery tools and suggestions for creating a healthy civil workplace. There are thorough notes for each chapter and an appendix lists useful websites. This is an impressive and insightful book. Highly recommended." --R. Davis, CHOICE

"Of particular interest are chapters on mobbing recovery tools and suggestions for creating a healthy civil workplace. There are thorough notes for each chapter and an appendix lists useful websites. This is an impressive and Insighful book. Highly recommended." --R. Davis, CHOICE Magazine

Book Description

Overcoming Mobbing is an informative, comprehensive guidebook written for the victims of mobbing and their families who often can't make sense of the experience or mobilize resources for recovery.

Product details

  • ASIN ‏ : ‎ 0199929556
  • Publisher ‏ : ‎ Oxford University Press; 1st edition (January 10, 2014)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 256 pages
  • ISBN-10 ‏ : ‎ 9780199929559
  • ISBN-13 ‏ : ‎ 978-0199929559
  • Item Weight ‏ : ‎ 1.04 pounds
  • Dimensions ‏ : ‎ 9.3 x 1 x 6.2 inches
  • Customer Reviews:
    4.6 4.6 out of 5 stars 99 ratings

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Maureen P. Duffy

Maureen P. Duffy

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Customer reviews

4.6 out of 5 stars
4.6 out of 5
99 global ratings

Top reviews from the United States

Suzanne Faris
5.0 out of 5 stars A very helpful and enlightening guide for victims of mobbing that avoids the usual victim-blaming
Reviewed in the United States on December 24, 2022
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This book is a sensitive, well-written and well-researched analysis of mobbing that explains the difference between mobbing and the often concurrent phenomenon of bullying. The authors are to be congratulated for a through analysis of mobbing as a organizational syndrome, and approaches to recovery after leaving or being terminated from a job after mobbing, without "blaming the victim" or empty platitudes about "toughening up" or "working on one's own issues" as so many books about workplace bullying put out as "constructive advice," a mistake typical of certain therapists as well, a topic the authors handle very well. One thing that the authors might focus on for a follow-up (or the next follow-up) book is the dynamics of mobbing with ASD workers ("high-functioning autistics," formerly referred to as Asperger's), for whom outside social networks are more limited than neurotypical victims.
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A reader
5.0 out of 5 stars Blueprint for Recovery...
Reviewed in the United States on April 16, 2014
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THIS IS the book I have been looking for... a way to link the bullying of single employees with the 'culture' of the employer. For anyone in education who's been bullied and found the System protects its own, this book will put into words just how all this feels.

I'm not done with the book yet, but I now realize what tools I need to develop for survival.

While it appears that social science researchers recognize education as a workplace potentially rife with bullying and mobbing, education has yet to acknowledge the same. I think I have found one book ("Principal Mistreatment..." by Blase & Blase) with research on workplace 'bullying' within education. But, as this book points out, there is much more.

Books on teacher burnout, by contrast, are conspicuously silent on the toll of dysfunctional school districts on the people they employ and the community they serve. I know of a local teacher who committed suicide almost a year ago- the HR person flat out denied the abuse she suffered even though the school community was appalled. Now the small district is saddled with defending a $10,000,000 wrongful death lawsuit. Just yesterday, I learned that an internal investigation conducted by an outside firm (hired when the school board got 3 new members - no longer 'led' by a very dysfunctional administrator/Board member-wife team) ... the report led to dismissal of 13 administrators (virtually EVERY PRINCIPAL, plus some at the DO). The new school board did the right thing. Yet it's too late for one teacher, her family and those who loved her.

If you are "frozen" or raging internally because of workplace things, this may be the book to read -and then to use as a blueprint for recovery. Take care..
41 people found this helpful
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David Gerard Morgan Hill
5.0 out of 5 stars A Practical Guide for Handling a Modern-Day Witch Hunt at Work
Reviewed in the United States on February 4, 2016
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Have you ever been singled out or ganged up against by work mates because of your controversial views or perhaps because of an unintentional series of mistakes? Have you ever been shunned and ignored by most everyone at work? "Overcoming Mobbing" goes into depth about the causes, likely stages and ways to recover from a phenomenon that is often confused with bullying--this is the phenomenon of "mobbing". Stunningly, the authors present research data that suggests that between 30 to 50 percent of the people in any organization are likely to have been mobbed at some point in their careers. The main difference between bullying and mobbing is that there is an organizational element to it, often a conscious or unconscious organizational sanctioning to humiliate the target, drive him or her to leave the organization, which often results in sickness or even death--sometimes by suicide. One of the saddest aspects of mobbing is that, once a perpetrator or group of perpetrators identifies its target, many innocent people of good will may get drawn into the horrible and damaging actions. This book not only identified the typical stages of mobbing, but it also goes into specific details on how one can begin to recover from the trauma without suffering the ultimate penalty. If you want to get help or figure out whether what you --or a loved one--are experiencing at work is truly a case of mobbing, or perhaps something different, pick up this straightforward and practical guide to overcoming mobbing.
11 people found this helpful
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Slondino
4.0 out of 5 stars A MUST READ FOR PEOPLE WHO ARE SUFFERING AT WORK AND DON"T KNOW WHY
Reviewed in the United States on September 6, 2016
Verified Purchase
"Mobbing, a form of abuse in which individuals, groups, or organizations target a single person for ridicule, humiliation, and removal from the workplace, can lead to deteriorating physical and mental health, violence, and even suicide". For someone who is being bullied at work, this is the book to read. Although mobbing is new to the US, this book is the definitive book to understanding what mobbing is and how it affects the victim. Mobbing is similar to work place bullying, however, it is extremely more harmful because the victim is "mobbed" by the whole organization and separated from those whom they think is a support. Many times the victim is unaware of what is happening to them until it is too late.
4 people found this helpful
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Top reviews from other countries

Wayne Newton
5.0 out of 5 stars Great book
Reviewed in the United Kingdom on May 19, 2023
Verified Purchase
Bought this when I was getting bullied at work. Made me a better manager
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Fair Go
5.0 out of 5 stars Organisation Culture
Reviewed in Australia on October 21, 2019
Verified Purchase
Wonderfully insight into organisational culture and the practice of mobbing. Duffy and Sperry shine again.
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Frances Scully
5.0 out of 5 stars A must read for managers, human resources personnel,health-care professionals,counsellors,lawyers, politicians.
Reviewed in Canada on June 11, 2016
Verified Purchase
This book is proving extremely helpful to me on both a personal and professional level. Mobbing has affected my family and I, in an extremely negative way. I believe the traumatic experience of being mobbed in the workplace shortened my husband's life. The effects on all our family were very dramatic. I am a physician and am both interested in and committed to preventing illness and helping patients wherever possible to recover and live with good quality of life. There is now good data to suggest that mobbing is more dangerous to our health than cigarette smoking. It also seems that workplace mobbing occurs in dysfunctional organizations and is associated with poor performance , decreased moral and inefficiencies. Especially in complex organizations, the high turnover of trained staff ,which occurs in response to workplace bullying and harassment is over time extremely costly in terms of money,productivity and overall morale. As individuals and as a society we need to address this challenge, help and support targets and their families and educate , control and discipline perpetrators.
3 people found this helpful
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Ginger 4000
5.0 out of 5 stars Essential reading to understand mobbing
Reviewed in the United Kingdom on February 19, 2019
Verified Purchase
If you can read only one book on workplace mobbing, make it this one!

As a victim of mobbing, this excellent resource helped me to make sense of the bewildering experience I was undergoing, and it helped me to better articulate what was happening to me. It felt as if the authors knew exactly what I was going through.

Overcoming Mobbing is sensitively, realistically and professionally written. It is the result of extensive research and practice over the years on the part of the authors. It should be essential reading for organisations who want to eliminate mobbing and workplace aggression.

Highly recommended.
3 people found this helpful
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D.M.
3.0 out of 5 stars Something missing
Reviewed in Canada on December 9, 2015
Verified Purchase
I am very grateful for the work of these authors. I also read their other book. It's been 3 years since the mobbing, still not working and still paralyzed by fear. I am single, mid 50s with no support system. My therapist said that it happens to everybody and I just have to learn to stand up for myself. I was told to just get over it. The authors do mention these comments are typical. They also say that a target of mobbing cannot overcome the trauma on their own. Why not? Some people are alone and need help too. Sure, I gained understanding and a greater certainty that it was a nasty mob and while I did a lot of reflection and soul searching in the past 3 years, I feel no further ahead really and still somewhat hopeless to fully get back on my feet. I don't feel the information is focused enough on "overcoming" and "recovery" work. I also feel that targets have basically no chance of keeping their job , that they have very few resources, that it is almost hopeless. There is something missing that I was hoping to find here. Still searching.
2 people found this helpful
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