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Wounded Charity: Lessons Learned from the Wounded Warrior Project Crisis Paperback – October 1, 2019

by Doug White (Author)
4.7 4.7 out of 5 stars 20 ratings
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Wounded Charity offers valuable insights into how charities respond to crises based on information no one else has ever covered: documentation from the charity during and after the crisis, as well as candid discussions and interviews with some former members of the charity's board, executive staff, beneficiaries, and even those who generated or published damaging information.

On its primary, story-telling level, Wounded Charity investigates the effort to marginalize one of America's most vital charities. Its broader level is about what it means for all charities. Wounded Warrior Project is large, important, and effective, and it serves wounded veterans in ways that other charities cannot and that the government does not, and probably never will. This cautionary, provocative narrative describes how WWP came to be so heavily criticized, why much of the criticism was unfounded, why those ultimately in charge of the charity - the board members - failed to do their job, and how individuals and the media need to revise their thinking about what works and what doesn't work in a sector of our society whose tangible accomplishments, despite steadily increasing philanthropic support, largely remain a mystery. It is also a story of leadership, and the discordancy of punishing, as opposed to rewarding, good ideas and effective management.

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Previous page
  1. Print length
    360 pages
  2. Language
    English
  3. Publisher
    Paragon House
  4. Publication date
    October 1, 2019
  5. Dimensions
    5.9 x 0.8 x 8.9 inches
  6. ISBN-10
    1557789401
  7. ISBN-13
    978-1557789402
  8. See all details
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Editorial Reviews

Review

"Wounded Charity is a cautionary tale for philanthropists, nonprofit board members, and nonprofit leaders to make sure they make decisions based on the facts, not media hype. Otherwise, the people who end up paying the price are the very people the charity is supposed to help." -- Jim Knotts, President/CEO, Vietnam Veterans Memorial Fund, Former President/CEO, Operation Homefront

"Doug White provides an unbiased explanation of the wrongful injury to WWP. Perception is in the eye of the beholder-and unfortunately, the vast majority of the beholders were on a search-and-destroy mission to take down Al Giordano and Steve Nardizzi. Regrettably, in doing so they succeeded in afflicting collateral damage to many wounded warriors and their families. I genuinely wish the new regime of WWP Godspeed and success. They have big shoes to fill." -- John Loosen, Former Member of the Board of Wounded Warrior Project

"... a modern fable; a story filled with valuable lessons in both practical and moral senses ... I highly recommend this book for all nonprofit leaders and board members, and especially those that handle media and public relations."
-Elena Hermanson, writing for "Nonprofit Leadership Toolbox" on Medium.com

"False accusations are not new, but they appear to be more and more common today. It's shameful when good people's lives are so easily tarnished by the jealousy and ambitions of others. This book sheds light into the great injustice served upon Steve Nardizzi and Al Giordano. Two very good men."
-Matthew Modine, Actor and Veterans' Supporter

About the Author

DOUG WHITE is a philanthropy advisor and a long-time leader in the nation's philanthropic community. He has advised hundreds of charities of all types and sizes. Today, he works closely with select organizations, as well as with individual philanthropists who want to see their gifts used most effectively. He is the former director of Columbia University's Master of Science in Fundraising Management program, where he also taught board governance, ethics, and fundraising. He serves as a board member of the Secular Coalition of America and as co-chair of the Walter Cronkite Committee at the FoolProof Foundation. He is the author of The Art of Planned Giving, The Nonprofit Challenge, Charity on Trial, and Abusing Donor Intent.

Product details

  • Publisher ‏ : ‎ Paragon House (October 1, 2019)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 360 pages
  • ISBN-10 ‏ : ‎ 1557789401
  • ISBN-13 ‏ : ‎ 978-1557789402
  • Item Weight ‏ : ‎ 1.1 pounds
  • Dimensions ‏ : ‎ 5.9 x 0.8 x 8.9 inches
  • Customer Reviews:
    4.7 4.7 out of 5 stars 20 ratings

About the author

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Doug White

Doug White

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Doug White is an international thought leader in the world of nonprofits and philanthropy. He is the former director of Columbia University's Master of Science in Fundraising Management program, and for many years taught board governance, ethics, and fundraising. He advises selected public charities and private foundations, as well as individual philanthropists. He has written five books: "Wounded Charity," "Abusing Donor Intent," "The Nonprofit Challenge," "Charity on Trial," and "The Art of Planned Giving."

Customer reviews

4.7 out of 5 stars
4.7 out of 5
20 global ratings

Top reviews from the United States

Jodi Andes
5.0 out of 5 stars An important book for anyone who believes in giving back
Reviewed in the United States on February 7, 2020
Verified Purchase
This is an eye-opening book that challenged what I thought I knew about charities. I have always followed the convention (substitute old) wisdom that the primary barometer of a charity can be determined largely by the breakdown between how much goes to the cause and how much goes to the fundraiser. Of course, there were other factors, but any charity that allowed fundraisers to cross that invisible line and keep too much was immediately ruled out. I would even gladly share my "wisdom" with others so they could be a wiser donor. For this reason, I would no longer give to Wounder Warrier. I should have been wiser to realize that nothing is ever that black and white. His book has honestly shaped how I rate charities and I am grateful for that. So I feel compelled to share that lesson with others. I would think anyone who considers themself a conscientious giver should be interested in the book's lessons. After all, the main thing most of us want to do is help. And we can't do that if we starting off with the wrong premise.
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BG
5.0 out of 5 stars The media got it wrong!!
Reviewed in the United States on October 22, 2019
Verified Purchase
Doug White shines a bright light on what clearly was an organized, albeit sloppily executed scheme to remove two innovative, highly successful founders of the fastest growing veteran's charity in history causing devastating financial impact to tens of thousands of our nations most severely wounded & their families. Many questions remain as to why CBS and The NY Times chose to run stories with so many misleading facts and innuendo. Our nations heroes deserve better! Who is going to be accountable for $500 Million and counting in losses for veterans programs & services? Something needs to be done......
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Richard Mannes
5.0 out of 5 stars The TRUTH Finally!!!!
Reviewed in the United States on October 23, 2019
Verified Purchase
Incredible finally the truth! I participated in numerous projects and as a disabled veteran I found this organization to be in the forefront of services and advocacy.
Now WWP is just another misguided, misdirected organization. Who can trust these group of misguided incompetent “leaders” who destroyed WWP.
Wounded Charity vindicates the original leadership! ROM RVN 68-69.
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Amazon Customer
5.0 out of 5 stars Insightful, carefully researched, and fair in presentation.
Reviewed in the United States on December 16, 2019
Verified Purchase
Doug White knows the philanthropy world. He researches carefully and draws fair conclusions. For public events such as affected Wounded Warrior Project, this is important as no media outlet presents anything resembling complete and reasoned consideration like Doug writes in this book. Plus, it’s an engrossing read. Well worth it.
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Joseph B
5.0 out of 5 stars Veterans need to know the truth!
Reviewed in the United States on December 22, 2019
Verified Purchase
Recommend this book! It captures behind the scenes accounts of some of the ongoing struggles with Veteran charities and Veterans Affiars/DOD. Particularly appreciated the insider accounts of good people being punished for doing right. More Vets should read.
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STUART LEYDON
5.0 out of 5 stars Great book
Reviewed in the United States on November 9, 2019
Verified Purchase
This book was very well written and captures main point of the subject
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WayneO
5.0 out of 5 stars Anyone who has ever given to charity, should read this book
Reviewed in the United States on December 26, 2019
Wounded Charity is an excellent, impeccably researched look at Wounded Warrior Project. Doug clearly has thoroughly studied the subject and knows the ups and down of this organization as well as anyone, including those who founded and ran the organization for years. And while this book will be of particular interest to those associated with Wounded Warrior, it is also useful for anyone who serves on a charitable board or who gives to charity, or who works for a charity. It is a cautionary tale of "Perception is Reality," and how those with faulty perceptions or agendas contrary to those of the organization can change an organization for the better or for the worse. Because of its depth and thoroughness, the book takes a modest investment of time, but it is worth it. You will be rewarded with a better understanding of how this nonprofit works and how it failed, and how all can be made better.
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BSF
5.0 out of 5 stars A peek behind the "charity curtain"
Reviewed in the United States on October 28, 2019
Wounded Charity combines deep investigation with academic rigor to produce a highly readable, unbiased account of the unfair treatment of the leadership of the Wounded Warrior Project. Doug White asks us to move past the story the media presents to examine the facts of the case and decide for ourselves what we value and will support in well run charitable institutions. In the end, the veterans were the victims.
This is a cautionary tale, a leadership case study and a necessary and engaging read for anyone interested in philanthropy in the 21st century.
3 people found this helpful
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Top reviews from other countries

KatieB
5.0 out of 5 stars An epic who dunnit... and sweeping sector perspective
Reviewed in Canada on October 25, 2019
Verified Purchase
A gripping read for everyone interested in the charity sector. The facts behind the news headlines leaves one reeling. How could this happen?

Using the dramatic case of Wounded Warrior Project, Doug White addresses the key forces shaping today’s charity sector. From his unique perch, he generously shares his insights and those of the sector’s thought leaders. Doug White’s books should be required reading for charity directors, journalists, staff and donors alike.

Kate Bahen, Charity Intelligence Canada
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