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Unlocking Creativity: How to Solve Any Problem and Make the Best Decisions by Shifting Creative Mindsets Hardcover – January 7, 2019

4.6 4.6 out of 5 stars 55 ratings

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Tear down the obstacles to creative innovation in your organization

Unlocking Creativity is an exploration of the creative process and how organizations can clear the way for innovation. In many organizations, creative individuals face stubborn resistance to new ideas. Managers and executives oftentimes reject innovation and unconventional approaches due to misplaced allegiance to the status quo. Questioning established practices or challenging prevailing sentiments is frequently met with stiff resistance. In this climate of stifled creativity and inflexible adherence to conventional wisdom, potentially game-changing ideas are dismissed outright. Senior leaders claim to value creativity, yet often lack the knowledge to provide a creative framework. Unlocking Creativity offers effective methods and real-world examples of how the most successful organizations create cultures of innovation and experimentation.

Best-selling author and scholar Michael Roberto presents a thorough investigation of organizational obstacles to creative thought. Highly relevant to the growth crises many enterprises face in today’s economic landscape, this book examines how to break barriers to spark creativity and foster new ideas. This insightful and informative work allows business executives, senior managers, and organization leaders to:

  • Recognize the six organizational mindsets that impede creativity and innovation
  • Learn how to tear down the barriers that obstruct the creative process
  • Create an environment that allows talented people to thrive
  • Encourage creative collaboration in teams throughout an organization

Leaders do not have to conceive innovative ideas, but rather open the path for curious and creative employees within their organization. Unlocking Creativity: How to Solve Any Problem and Make the Best Decisions aids organizations in removing obstacles to the creative process and helps to form an atmosphere of imagination and innovation.

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Editorial Reviews

Review

"One of the best new Creativity books" - BookAuthority (#7 on list of top creativity books)

From the Inside Flap

Creativity is an elusive but essential component of innovation and success in competitive, changing markets. The old way of thinking had it that creativity was a kind of mystical property possessed only by certain innately talented people. If an organization wasn't innovative enough, its leaders simply needed to find and hire those rare creative people. The past few decades of constant disruption by newcomers has roundly proven this theory false, even if organizational leaders don't recognize it yet. Years of trying to recruit and retain creative workforces just hasn't helped the established players keep up.

If hiring creativity isn't helping, it means that organizations have all the creativity they need but aren't harnessing it properly. What's going wrong? Some people point to the pressure to keep shareholders happy and to other external pressures, claiming that market forces prevent them from giving creativity the space to develop. But the supersonic rise of companies like Netflix and Amazon show that market forces aren't stopping the people who really know how to innovate. In Unlocking Creativity, Michael A. Roberto draws on years of investigation to reveal the true nature of the problem: enterprise-wide mindsets that stifle creativity on a daily basis.

Every organization is full of creative minds just waiting for an opportunity to shine. Unfortunately, deeply entrenched organizational cultures and ways of thinking frustrate people when they try to present original ideas. Without knowing it, we may be falling victim to one of the six mindsets that prevent talented people from experimenting, discovering, innovating and helping the organization flourish.

Unlocking Creativity presents the six mindsets that block creativity, bringing them to life through colorful examples and abundant research evidence, to help leaders recognize the habits that might be preventing creativity from taking flight. With illustrations taken from far and wide--academic research, corporate case studies, hit TV shows, and rock and roll legends all make eye-opening appearances in the pages of this book--Michael Roberto clears the fog around creativity and equips leaders with the insight they need to shift to supportive mindsets and cultures where creativity can thrive.

Product details

  • Publisher ‏ : ‎ John Wiley & Sons Inc; 1st edition (January 7, 2019)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 194 pages
  • ISBN-10 ‏ : ‎ 111954579X
  • ISBN-13 ‏ : ‎ 978-1119545798
  • Item Weight ‏ : ‎ 13.3 ounces
  • Dimensions ‏ : ‎ 6 x 1 x 9 inches
  • Customer Reviews:
    4.6 4.6 out of 5 stars 55 ratings

About the author

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Michael A. Roberto
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Michael Roberto is the Trustee Professor of Management at Bryant University in Smithfield, RI. He joined the tenured faculty at Bryant after serving for six years on the faculty at Harvard Business School. His research focuses on how leaders and teams solve problems and make decisions. In addition to publishing three books, Professor Roberto has created three audio/video lecture series for The Great Courses. In 2017, the Case Centre ranked him #25 on their list of the 40 best-selling case study authors in the world. In addition to traditional case studies, he has developed a number of innovative multi-media cases and simulations for students, including the widely adopted Everest Leadership and Team Simulation (co-authored with Amy Edmondson).

Customer reviews

4.6 out of 5 stars
4.6 out of 5
55 global ratings
A great & insightful read!
5 Stars
A great & insightful read!
Roberto provides wonderful anecdotes alongside ample insight on how to break down the barriers to creativity. Both give the reader a real sense of how to inspire more creativity in their organizations.
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Top reviews from the United States

Reviewed in the United States on March 8, 2019
“We have perplexing problems to solve in education, healthcare, and poverty.” Michael Roberto makes a compelling argument for the dire need for creativity in his latest book. In it, he explores the six organizational mindsets that must be reshaped for individuals to accomplish their creative potential.
These include:
● The Linear Mindset
● The Benchmarking Mindset
● The Prediction Mindset
● The Structural Mindset
● The Focus Mindset
● The Naysayer Mindset

Through timely and relevant case studies, Roberto demonstrates that when you “Trust your people, remove the hurdles, and bold and original ideas will come forth.”
I was excited to read this book. It presents insightful ideas that inspired me to critically evaluate the belief systems in my organization. I raced through Unlocking Creativity, and finished it in less than a day. I highly recommend giving this book a read. I’m convinced that you will be inspired to think differently about how your team can experiment, learn, and discover.
3 people found this helpful
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Reviewed in the United States on April 22, 2020
Well researched with numerous case study examples to add dept and context. Having served for over 35 years in the U.S. Marine Corps and now for over two years in the civilian sector I am convinced that leadership development is an infinite journey. This book is an exceptional aid to that journey.
Reviewed in the United States on January 5, 2021
Roberto provides wonderful anecdotes alongside ample insight on how to break down the barriers to creativity. Both give the reader a real sense of how to inspire more creativity in their organizations.
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5.0 out of 5 stars A great & insightful read!
Reviewed in the United States on January 5, 2021
Roberto provides wonderful anecdotes alongside ample insight on how to break down the barriers to creativity. Both give the reader a real sense of how to inspire more creativity in their organizations.
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Reviewed in the United States on January 7, 2019
Michael Roberto obviously agrees with Tom and David Kelley who, in Creative Confidence, challenge all manner of misconceptions, such as the common refrain "I'm just not creative." In fact, they suggest, "As brothers who have worked together for thirty years at the forefront of innovation, we have come to see this set of misconceptions as 'the creativity myth.' It is a myth that far too many people share. This book is about the opposite of that myth. It is about what we call 'creative confidence.' And at its foundation is the belief that we are [begin italics] all [end italics] creative...Creative confidence is a way of seeing that potential and your place in the world more clearly, unclouded by anxiety and doubt. We hope you'll join us on our quest to embrace creative confidence in our lives. Together, we can all make the world a better place."

According to Roberto, leaders at all levels "should not focus simply on finding 'better' people, but instead remove the obstacles that impede the creativity of the talented individuals already in their midst. The best leaders acknowledge that they might not have the creative solutions to their organization's most significant challenges. They seek to marshal the collective intellect of their people and unleash the creative capabilities of those around them. These leaders embrace the responsibility to create a supportive environment and dismantle the barriers to creativity. This book aims to help leaders in this mission to build more creative enterprises." whatever the size and nature the given organization may be.

He focuses on six creativity-inhibiting mindsets and devotes a separate chapter to each:

1. Linear: Locked into only one process (analysis, ideation, and execution)
2. Benchmarking: Adopts copycat approaches without modification
3. Prediction: Self-fulfilling prophecy precludes resiliency
4. Structural: Locks in execution to predetermined sequence of actions
5. Focus: Precludes consideration of options, alternatives, and "BIG picture" perspective
6. Naysayer: Dissent and other contrarian approaches discourage underdeveloped, potentially good ideas

Keep in mind that each of these mindsets is best suited to complete specific tasks, such as linear when changing a flat tire, prediction when engaged in contingency planning or focus when completing an organ transplant. For some people, if all they have is a hammer, however, every problem looks like a nail. Fortunately, Roberto provides a "toolbox" of mindsets, each of which involves different skills to achieve different objectives. Ted Levitt also reminds us that “people don’t want quarter-inch drills. They want quarter-inch holes.” I wish everyone in retail (especially those who work at hardware stores such as Home Depot and Lowes) understood that distinction.

For other important insights about all this, I highly recommend checking out Jennifer Riel and Roger Martin's Creating Great Choices as well as Edward de Bono's Six Thinking Hats.

These are among the passages of greatest interest and value to me, also listed to suggest the scope of Roberto's coverage:

o Closed Mind Experts (Pages 5-9)
o Design Thinking Flourishes (28-31)
o The Benchmarking Curse (47-51)
o Nobody Knows Anything (68-71)
o Does Hierarchy Help or Hurt? (90-94)
o Shaping Team Climate (97-101)
o When the Tank Runs Dry (118-121)
o The Devil's Advocate (138-141)
o Who Plays the Devil's Advocate? (143-147)
o Encourage Questions, and, Let Them Answer (162-166)
o Introduce Novelty (172-174)

These are among Michael Roberto's concluding thoughts: "Your team members and colleagues have a tremendous capacity. Never forget that. As leaders, you must marshal the collective intellect of your people...You must nourish the innate curiosity of your colleagues. You need to dismantle the barriers and transform the mindsets that impede others' creativity." One of his most valuable insights is that all of us must think creatively about how to become more creative.

This is a "must read" for those who are determined to accelerate their personal growth and professional development. Meanwhile, why not help as many others as possible to do that? If you share my high regard for this book, re-read it...and then purchase copies for the colleagues who you think will gain the greatest benefit from it. "Together, we can all make the world a better place."
5 people found this helpful
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Reviewed in the United States on April 26, 2022
Roberto outlines common mindsets that can either foster or inhibit creativity, balancing a heavy load of academic research with practical case studies. A quick enough read, the chapters continually build on it's theories with one compelling example after another. Always a sucker for a good sports analogy, I actually found my favorite case was on how Dave Grohl found inspiration to reinvent himself (i.e. Foo Fighters) even after an already legendary career.

Anyone thirsty for knowledge or interested in learning about the creative elements of business (of which we're surrounded, you may just not see it) MUST READ. The book concludes with the final sentence: "What new ideas will flourish or new opportunities will arise if you simply take down the obstacles ahead of them. I wonder..." Well wonder just a bit less because everything I've learned from Professor Roberto is propelling me to chase after my dreams. Sincerely, thank you!
One person found this helpful
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Top reviews from other countries

Client d'Amazon
5.0 out of 5 stars Simple and overreaching
Reviewed in France on July 26, 2019
"I was introduced to Professor Mike Roberto via the Great courses Series in which he taught business strategy. He made it simple and easy to grasp that sometimes one would question why some companies would go bankrupt. His latest book "Unlocking creativity" really made my life flash before my eyes. The concepts Professor Mike deals with are encountered on a daily basis in any organizations, big or small. All is presented in such a simplistic way, making such complex traits clear as day. I would recommend it to all wishing to brood over their past lives and plan wisely for the future. All leaders, incumbent and future, willing to think out of the box and actually get a holistic insight into themselves and their organizations would do well to start with that book. A must read."
Mother of Dragonflies
5.0 out of 5 stars Cheery book
Reviewed in the United Kingdom on May 12, 2019
Vine Customer Review of Free Product( What's this? )
OK, this is a try to use the talents of your employees to boost your customer experiences and your profits book. A why do people lose the gung ho trial by error approach that we have as children, the Leonardo principle of having a go, and turn it into rigorous joyless planning?
Will it work? Apparently it takes time to alter a company ethos, but it has been achieved. Certainly having been the person who answers the phones and perceives how overpriced products at the end of a long set of questions is a brain numbing experience for both parties. And if no one in management cares about your input....well the company may not go to the wall this week.
Certainly an inspiring approach.
Sunshine
5.0 out of 5 stars Full of great ideas
Reviewed in the United Kingdom on June 3, 2019
Vine Customer Review of Free Product( What's this? )
..as a book on creativity should be...

Really inspiring and informational - lots of thought provoking ideas for an business person trying to increase their own creativity or promote creativity within their company.

Many of the blocks to creativity are not what you think. And take heed that Google found that creativity was not a function of a major institution education, but the ability to feel safe in your team. Modern education teaches kids to conform and give the correct answer, or you're wrong! And being wrong isn't good.

However creativity and problem solving often requires people to be able to sit with the discomfort of being wrong while they find the ultimate solution. There may be several levels of ideas that are 'wrong' before you get to the right one.

Really helpful book - highly recommended.
Historiana
3.0 out of 5 stars Creativity At Work
Reviewed in the United Kingdom on January 1, 2024
Vine Customer Review of Free Product( What's this? )
This is probably of more use to the workplace, as is its intended audience rather than creatives. It goes through the different mindsets that stand in the way of creativity with examples on how to deal with them.
AGW
3.0 out of 5 stars Does not really get to grips with how creativity is stimulated
Reviewed in the United Kingdom on May 1, 2019
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This book looks at what the author sees as the barriers to creativity. In my experience, good organisations are about process and where process is lacking, things fall apart. The real issue is how to incorporate the truly creative few individuals into your organisation while still retaining what the author sees as barriers. Benchmarking, structure, focus, and challenge are essentials to any organisation which is intent on delivering performance. This book is too academic and I could not make it relevant to the world of business that I have known and worked with for over half a century.
3 people found this helpful
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