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Erica Keswin
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Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might Change the World Kindle Edition

by Erica Keswin (Author) Format: Kindle Edition
4.5 4.5 out of 5 stars 166 ratings
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WALL STREET JOURNAL BESTSELLER


The secret to business success? Get REAL and be HUMAN!

As human beings, we are built to connect and form relationships. So, it should be no surprise that relationships must also translate into the workplace, where we spend most of our time! Companies that recognize this will retain the most productive, creative, and loyal employees, and invariably seize the competitive edge. 

The most successful leaders are those who actively form quality relationships with their employees, who honor fundamental human qualities—authenticity, openness, and basic politeness—and apply them day in and day out. Paying attention and genuinely caring about the effects people have on one another other is key to developing a winning culture where people perform at the top of their game and want to work.

As a workplace strategist and business coach, Erica Keswin has spent over 20 years working with top business leaders and executives to build successful organizations that honor relationships.  Featuring case studies from top brands such as, Lyft, Starbucks, Mogul,  and SoulCycle, to name a few, Bring Your Human to Work distills the key practices of the most human companies into applicable advice that any business leader can use to build a “human workplace.” These building blocks include: 

• Understanding your company’s role in the world, beyond financial profit 

• Encouraging employees to be healthy in body and spirit 

• Running your meetings with clear purpose

• Making space for face-to-face interaction

• Building professional development into company culture

• Inspiring your workforce to give back to the community

• Simply saying “thank you”

A human company is real, genuine, aligned, and true to itself. A real company flaunts its humanity, instead of hiding it. It’s what the most successful, sustainable companies are doing today, and there’s no reason yours can’t be the same.

Keswin’s leadership lessons foster fairness, devotion, and joy in the workplace—all critical elements of a successful business. By bringing your human to work, you can design a workplace that is good for people, great for business, and just might change the world. 






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  1. Print length
    225 pages
  2. Language
    English
  3. Sticky notes
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  4. Publisher
    McGraw Hill
  5. Publication date
    September 28, 2018
  6. File size
    1242 KB
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Editorial Reviews

From the Publisher

Erica Keswin is a workplace strategist, business coach, and the founder of the Spaghetti Project, a
platform devoted to sharing the science and stories of relationships at work. Keswin was a consultant at
the Hay Group and Booz Allen Hamilton Inc., an executive recruiter at Russell Reynolds Associates,
and an executive coach at NYU’s Stern School of Business. She contributes regularly to Forbes,
the Harvard Business Review, Entrepreneur, and Quartz at Work. She is an active keynote speaker
on organizational culture who has recently spoken at Propelify Innovation Festival, Virtuoso Global Forum, the New York Times, Girl’s Lounge at SXSW, Adweek, and WorkHuman.

From the Back Cover

"Erica Keswin's heart-felt, accessible, well-researched book, Bring Your Human to Work is what we've all been waiting for."--Katie Couric, journalist and bestselling author
"When people thrive, business thrives. And that's why companies that prioritize employee well-being will win the future. In Bring Your Human to Work, Erica Keswin shares the science and the stories of companies that get it right. If you want to build a thriving workforce, this book is for you."--Arianna Huffington, Founder of Huffington Post and Founder & CEO of Thrive Global
"If you care about people as much as profits, this book is full of useful ideas for making work life better." --Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B with Sheryl Sandberg
"One of the best employee habits is honoring relationships--with colleagues, clients, and ourselves. Erica Keswin shares the science and stories from companies about how great relationships happen."--Charles Duhigg, bestselling author of The Power of Habit and Smarter Faster Better
"Erica Keswin's Bring Your Human to Work is the wake-up call we need to show that building a great company is about way more than just a focus on the bottom line. Erica has created a must read for leaders, managers, and employees trying to navigate this Dot Complicated world where work, life, and purpose blend more closely together than ever."--Randi Zuckerberg, CEO of Zuckerberg Media, and New York Times bestselling author of Dot Complicated and Pick Three
"In an age of disruption and rapid technological change, there's a growing desire for meaning and authenticity at work. Erica Keswin's incisive new book shows us how to find it. Whether you're an entrepreneur, a leader, or anyone looking for a more purpose-driven job, this book answers your big questions."--Dorie Clark, author of Entrepreneurial You and Stand Out, and adjunct professor at Duke University Fuqua School of Business

Product details

  • ASIN ‏ : ‎ B079ZSGLPY
  • Publisher ‏ : ‎ McGraw Hill; 1st edition (September 28, 2018)
  • Publication date ‏ : ‎ September 28, 2018
  • Language ‏ : ‎ English
  • File size ‏ : ‎ 1242 KB
  • Text-to-Speech ‏ : ‎ Enabled
  • Screen Reader ‏ : ‎ Supported
  • Enhanced typesetting ‏ : ‎ Enabled
  • X-Ray ‏ : ‎ Not Enabled
  • Word Wise ‏ : ‎ Enabled
  • Sticky notes ‏ : ‎ On Kindle Scribe
  • Print length ‏ : ‎ 225 pages
  • Customer Reviews:
    4.5 4.5 out of 5 stars 166 ratings

About the author

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Erica Keswin

Erica Keswin

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Full content visible, double tap to read brief content.

Erica is a workplace strategist who has worked for the past twenty years with some of the most iconic brands in the world as a consultant, speaker, writer and professional dot-connector. She helps top-of-the-class businesses, organizations and individuals improve their performance by honoring relationships in every context, always with an eye toward high-tech for human touch.

Erica’s work and insights can be seen in varied media outlets, including Harvard Business Review, Forbes, Huffington Post, NY Post, Entrepreneur, Business Insider, Mogul, Conscious Company, Quartz, and Fast Company.

Recent keynotes, workshops, and webinars include the American Red Cross, SXSW, TIAA, IBM, New York Times, HighTower Associates, AllianceBernstein, Standard Industries, Banfield Pet Hospital, and Radio Flyer.

Erica received her MBA from the Kellogg Graduate School of Management at Northwestern University, a pioneer in teamwork and collaboration, and her BA from the University of Vermont.

Her bestselling book, Bring Your Human to Work: Ten Sure-Fire Ways to Design a Workplace That’s Good for People, Great for Business, and Just Might Change the World, was published by McGraw-Hill in the fall of 2018. Her next book, Rituals Roadmap: The Human Way to Transform Everyday Routines Into Workplace Magic (McGraw-Hill), was published in January 2021.

Customer reviews

4.5 out of 5 stars
4.5 out of 5
166 global ratings

Top reviews from the United States

Risa S.
5.0 out of 5 stars An Inspired Must-Read
Reviewed in the United States on October 3, 2018
Verified Purchase
Keswin provides actionable advise in a practical format that is a must-read for companies and non-profits of any size. In the fast paced digital world we live in, Keswin has identified meaningful ways for companies to invest in people. Building a culture which inspires people will help form more meaningful connections, help create happier employees, improve the customer connection and the bottom line. This is a well researched book that is packed with so much useful information and enjoyable to read.
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N. Silverstein
5.0 out of 5 stars The world needs a little more "human" right now
Reviewed in the United States on September 30, 2018
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Keswin's book is filled with important reminders (backed by meticulous research) that supporting the PEOPLE who work with you, and providing them with the tools to connect and give back, creates a more productive and positive work environment. My personal bias - the chapters on giving back and saying thank you are the most meaningful, because the world, and every workplace, could use a little more kindness and humility these days. But every chapter is filled with gems of wisdom and honest perspective on how our technologically "connected" world needs a little more human connection.
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Ashley
5.0 out of 5 stars Jam packed with wisdom!
Reviewed in the United States on March 13, 2019
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Bring Your Human to Work is jam packed with wisdom for those navigating the workplace and creating culture from within as well as leaders and founders creating a workplace and new teams from the top-down. Keswin's meticulous research and expertise provide actionable strategies to create a flourishing mission-driven company that prioritizes human connection, sustainability and giving back. The book is full of really useful information and is also very enjoyable to read. Highly recommend!
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ServantofGod
4.0 out of 5 stars A must read for great CEO or great CEO wanna be.
Reviewed in the United States on August 7, 2019
The premise of the book is simple. “Why JetBlue/(XXXX) is so successful? It started with their values and stories that told how much the staff had been taken care of, so the love and care would be spread to the passengers/customers.

Whilst I appreciate this book so much, I am obliged to warn passionate readers that only top decision makers can have the power to enact those advices. For non CXOs, be prudent when you try it at work. I don’t want anybody losing his or her job for being human.

p.s. below please find some favorite passages of mine fyr.
JetBlue know that relationships are key to any fundamental set of values, and moreover, they know how to honor a web of relationships. In order for employees to share these values with customers, they need to feel that they themselves are on the receiving end of the values….caring begets caring. Pg6
Happy cows make better ice cream pg38
Honoring relationships – Human Action Plan:-
1. Prioritize relationships (track how you are spending your time and with whom you are spending it)
2. Position technology (send an email when you need an answer. Pick up the phone or walk down the hall if you need to ask someone’s opinion)
3. Establish protocols pg61
You can send a checklist of “pre-work” to give the meeting context. You can send a clear agenda, with enough advance notice for everyone to read and reflect upon it before the meeting. You can also assign someone to keep time against an agenda, making sure the meeting stays on task. Other protocol tricks include placing a basket outside the conference room for all devices or only allowing attendees to use devices for the last few minutes of a meeting to schedule the follow up. Pg73
For a CEO of a major company to attend, let alone lead, a biweekly town hall meeting is unusual to say the least. This speaks volumes about the values of the person who does…...One of its values is relationships matter, and Jeff Weiner is determined to honor and invest in those relationships. pg74
The most common disease in American is neither cancer or heart disease. Rather, it is isolation and social disconnection that afflict most Americans. – Dr. Vivek Murthy, former US Surgeon General pg95
It’s about creating a social vibe…We’re a vehicle for human interaction, otherwise we’re just a commodity. – Jimson Bienenstock, President of HotBlack, a Toronto coffee shop pg116
Betterment wants its employees to know that a change in perspective also helps foster transparency, camaraderie, and respect between our different departments. When the senior product designer sits next to the marketing manager, across from the newest software engineer, everyone develops a better understanding of the important role that we each play every day. Pg141
One of the Silicon Valley tech companies that offered an array of options for its employees, who could select a different building each day for cuisine from different parts of the world….Yet the employees ate lunch in the same cafeteria pretty much every day – the one that was the closest to where they sat. pg142
One of the things I’ve realized is when you’re successful, that curiosity that you may have initially had to build something novel and new gets replaced by a little bit of, you can call it hubris, I describe it as the “know-it-all” culture. And we needed to go from being “know-it-all” to “learn-it-all.” – Satya Nadella, CEO, Microsoft pg149
3 people found this helpful
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LG
5.0 out of 5 stars Must-Read Advice for Making Your Workplace - and Your Life - More Human
Reviewed in the United States on October 10, 2018
Verified Purchase
"Bring Your Human to Work" is more than just an interesting read; it's a well-researched how-to manual replete with real-world examples of companies and business leaders who have recaptured the lost art of nurturing and cultivating human relationships in the workplace. Keswin offers useful tips throughout the book for putting these principles into practice. Though a business book at its core, "Bring Your Human to Work" offers lessons for making human connections in all aspects of our technology-fueled lives. Put down your devices and read this book. It just might make you a little more human....
8 people found this helpful
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movie fan
5.0 out of 5 stars Inspiring and Practical!
Reviewed in the United States on October 29, 2018
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Both inspiring and educational. Insightful and thoroughly enjoyable. What a great tool for business leadership! Thank you, Erica Keswin, for shining a bright light on how to put humanity back into our fast paced, tech heavy, disconnected work environments. And thank you for celebrating both well known and unknown companies as great role models of those who are already bringing their human to work. Between the Spotlight sections and Human Action Plans, this book has so much to offer!
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M&M&M&M
3.0 out of 5 stars Bring Your Human to Work
Reviewed in the United States on November 13, 2018
Vine Customer Review of Free Product( What's this? )
I wish every leader would read this book--not for its solutions, but to make sure that they recognize the problems. While the problems are seemingly obvious, most leaders that I have encountered don't seem to want to take them seriously. This book does a good job of illustrating the various problems that occur in the workplace. Having said that, there aren't too many new things here (except perhaps "Return on Wellness" in Chapter 5) and, in my opinion, I didn't spot any "surefire ways"--they are ways, but not surefire. One chapter goes over the design of office space in quite some detail. Not sure I found it too new or helpful. The last chapter on thanking is a topic dear to me, but, again, not exactly surefire.

Leaders should strive to make work a pleasant place to be 8+ hours a day. However, I can only give this book an average rating.
2 people found this helpful
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NYCDAD
5.0 out of 5 stars A lot of information, but easy to read!
Reviewed in the United States on October 3, 2018
Verified Purchase
Wow! A ton of information in this book presented in a very easy to read format. There are a lot of good ideas in this book. Some you can choose to use or not., but you will get a lot out of reading it. I use the term reading loosely because it is the type of book you can open up at any page, spend five minutes with it, and get something from it
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Top reviews from other countries

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barry johnstone
5.0 out of 5 stars Insightful and practical - recommended!
Reviewed in the United Kingdom on January 11, 2020
Verified Purchase
Thoroughly enjoyable and well researched book highlighting the strategic importance of relationships and authenticity. Insightful and practical. Loads of great ideas and steps to strengthen engagement and improve business performance. Highly recommend.
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Mihaela
5.0 out of 5 stars Livraison rapide
Reviewed in France on March 6, 2019
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Livraison impeccable. Lecture à démarrer sous peu :-)
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