In the newly revised Fourth Edition of Flawless Consulting: A Guide to Getting Your Expertise Used, prolific author and renowned consultant Peter Block delivers the latest version of his bestselling book. He offers an intuitive and insightful distillation of research and over fifty years of firsthand experience, walking you through the skills, tools, and behaviors you’ll need to employ to find success in the wide world of consulting.

The book is a deep and contemporary discussion of what you need to do with and say to your clients to ensure they achieve their goals. The timeless and proven principles discussed within apply whether you consult in the areas of business, healthcare, education, community, or any other discipline. You’ll find freshly updated examples and case studies, stories, anecdotes, and suggestions for implementing the Flawless Consulting process in your everyday practice.

Flawless Consulting contains extensive new information on the use of online tools, meetings, and strategies that result in authentic engagement from the clients you serve in hybrid and virtual environments. You’ll also find invaluable information for internal consultants operating within their existing organizations and comprehensive frameworks for creating and executing secure consulting contracts.

The author has improved and refined substantial areas of the book, offering simplified and polished language that’s easier to understand and that you can use in your own engagements with clients. The Flawless Consulting methodology provided within has also been enhanced with new partnership-building questions you can use any time you gather people together during your engagement.

A can’t-miss resource that’s as valuable now as it was when the original edition launched over forty years ago, Flawless Consulting belongs in the libraries of internal staff people and full-time consultants.

PRAISE FOR Flawless Consulting, Fourth Edition

"In this new edition, Peter Block further refines his unique offering of frameworks and practical guidance for facilitating transformation (and creating health) in human systems. Peter is a sage advisor, artfully demonstrating how to cultivate change based on invitations, authenticity, engagement, and respect. What is notable is continued movement beyond diagnosis and intervention, toward an intentionally generative approach in which the new emerges through collaborative co-creation―the same remarkable shift that my colleagues and I are striving to advance and understand in healthcare."
―PAUL N. UHLIG, MD, MPA, FACS, Cardiothoracic Surgeon, Kansas Medical Center, Andover, Kansas

"Peter Block's Fourth Edition of Flawless Consulting is the same invaluable treasure-trove of consulting insights, values, steps, checklists, and thoughtful questions that were in earlier versions. But the latest edition has incorporated the new realities of working virtually, conducting key steps with clients online, and updated thoughts on the power of strength-based approaches to addressing deep problems. This revised classic continues to be a 'must-read' for those new to consulting, and a ‘must-reread’ for those of us who thought we were doing well, but now realize there are numerous ways to improve. If you are a consultant of any type, at any level of experience, you will find old and new wisdom here to lift up your practice, engage effectively, and serve clients with more impact."
―SETH R. SILVER, Ed.D., President, Silver Consulting, Inc; Co-author of Meaningful Partnership at Work

"I first encountered Flawless Consulting years ago as a mid-level HR generalist. The HR function at my employer was struggling with partnering and execution challenges across departments. Flawless Consulting introduced terminology and tools to navigate misaligned HR service delivery expectations and strained relationships. Fast forward to the digital age and this program is as relevant as ever. Bots and data analytics aren’t solving human interface opportunities―Flawless Consulting does."
―WALLY KUHNS, President, WK Leader Solutions, Encinitas, CA